Pre-Litigation Paralegal - Case Manager

Description We are a rapidly growing Charleston-based Personal Injury Law Firm. We are looking for more candidates to join our Case Manager/Paralegal department. We pride ourselves on our company culture and overall working environment. We work on one-to-one teams, Attorneyto Paralegal, and strive for an organization that promotes growth, longevity, and top-tier legal work. We are currently expanding into multiple markets statewide and are able to do so because of our fantastic team at our North Charleston headquarters. Why you should apply (at a glance) Voted one of the Best Law Firms to Work For in the US in 2023, 2024 & 2025 Competitive benefits Company events Commitment to employee career growth Singular Attorney & Case Manager Pairings Team focused and collaboration first This is a full-time, in-office position in our headquarters office in North Charleston, South Carolina. You must live in the Charleston, SC area to be considered. Our main office is located in North Charleston on Centre Pointe Drive. We are looking for a candidate who has a focus on empathy, client service, and exceptional organizational skills. While we always love legal experience, we are confident in our ability to train people who have transferable talent and experience to become exceptional Case Managers! The PI Case Manager's role is to provide high-level case management and ensure that the client obtains the best medical treatment within the coverage scope. Their role is to maintain continued contact with the client through all stages of the case, from Opening to Settlement. We want to ensure that every client has access to top-tier representation and the highest quality medical care available under the facts of their incident. This role is the main point of contact for all client communication. Our most successful candidates have backgrounds in coordinating projects, working with multiple groups of people, and ensuring forward momentum on the cases. Getting clients the best possible medical care and top-tier representation is always top of mind for us. We are a very tech-forward law firm. We love to include exciting new technology into what we do every day. We love to automate where we can, but there is no substitute for active problem solvers and empathetic people willing to go the extra mile for clients. Responsibilities • Work the case from the time we sign to the time we settle or file • Provide top-tier client communication through all phases of the case • Exhibit excellent attention to detail while maintaining the files in accordance with firm policies and procedures • Complete legal research as needed under the supervision of attorneys • Handle office correspondence and administrative tasks such as responding to emails and phone calls, communicating with opposing counsel, and insurance companies • Efficiently complete and stay caught up on tasks • Communicate with clients/providers/insurance companies • Facilitate the property damage side of the claim with the client directly • You are the client's main point of contact with the firm and should develop a relationship with the client to ensure an excellent client experience Qualifications • Bachelor's Degree required or 5 plus years in a PI paralegal role • 1-2 years of previous law firm experience • Proficient with Microsoft Office • Organizational skills and communication skills are necessary for this position • Ability to type 50 words per minute or faster • Must be tech-savvy and able to work in a fast-paced, cloud-based environment • Great attitude with a focus on collaborative work • Spanish-speaking bilingual a plus