Gas Operations Technician I, II or Senior

Job Specifications

Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today—for our customers, communities and each other.

Position summary:
In this role the Gas Operations Technician will safely perform company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handle customer requests and represents the Company in the community.

Pay Range: This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
Level I: $25.10 - $37.50 per hour 
Level II: $28.05 - $42.12 per hour 
Senior: $31.56 - $47.24 per hour 


Reporting Relationship: Gas Operations Supervisor

Location: Fayetteville, Arkansas
Residency Requirements: Must live within 35 miles of 1811 E Borick Ave Fayetteville, AR 72701.

Essential Functions:
• Initiates gas service and performs leak investigations and repairs.
• Proficient in underground line locating of gas lines using approved electronic locating equipment.
• Reading gas meters
• Above and underground leak classification and repairs.
• Gas measurement, pressure regulation and over pressure protection installations.
• Conduct Load Surveys
• Complete work orders via electronic dispatch equipment i.e. iPad or iPhone
• Perform leak repair on aboveground facilities using approved repair methods and materials based on type and sizes of mains and services.
• Complete turn on of customer meter, including dial test, lighting pilots and testing appliances/ equipment including but not limited to appliances in crawl spaces and attics
• Install and program encoder receiver transmitters (ERTs)
• Perform Odorant Checks
• Investigation of carbon monoxide, gas leak complaints; grade leaks.

Additional Responsibilities:
• Inspect and protect (paint) above ground appurtenances for atmospheric corrosion
• Complete 3rd party damage investigations to include proper documentation
• Other duties as required.

What Is Required:
All Levels: 
• High School Diploma or equivalent.
• This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.
• This role will be required to travel up to 10% of the time.
Level I: 
• No experience required. Training provided.
Level II: 
• Minimum of 2 years of experience in natural gas, construction, maintenance, or other related experience is required.
Senior: 
• Minimum of 4 years of experience in natural gas, construction, maintenance, or other related experience is required.

What Is Desired:
• Comprehensive understanding of gas operating safety procedures.
• Familiarity of Black Hills construction standards and procedures.
• Experience applying basic mechanical concepts and mechanical aptitude.
• Demonstrated effective communication (verbal and written), interpersonal skills and customer orientation.
• Experience working independently to serve customers in a related environment.
• Ability to remain calm and make effective spontaneous decisions during emergency situations that may affect the safety of the general public, contractors and other employees.
• Effective customer interaction and resolution skills.
• Working knowledge of gas appliances.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.

About our Company: We are a customer, growth and safety focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package! Annual discretionary bonuses, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, generous paid time off benefits, including paid holidays and parental leave, company paid life insurance and disability benefits (short and long term), critical illness, accident & group hospital insurance, pet insurance, an employee assistance program and well-being benefits, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check. If there is anything that may show up in these reports that may conflict with the position requirements, feel free to contact the Black Hills Energy recruiting team at View email address on click.appcast.io.

Black Hills Energy does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran. If you require reasonable accommodation, please direct your inquiries to the Talent Team at View email address on click.appcast.io .