Key Lead Tasting Room Associate

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Willamette Valley Vineyards is looking for an energetic team leader and customer-focused individual to join our Tualatin Estate Tasting Room. This is your opportunity to join Willamette Valley Vineyards, the company that sets the standard for Willamette Valley Pinot Noir, and learn about our place in the Oregon Wine Story.

We are looking for Tasting Room Key Lead who has at least one year of experience in a Tasting Room or similar establishment.

Tasting Room Lead Position Overview:

Our Tasting Room Leads are responsible for creating a world-class food and wine experience while delivering excellent customer service for guests.

The Tasting Room Lead Position Offers:

• Competitive pay with a tip pool
• Generous team member discounts on dining, wine, and merchandise.
• Competitive health and vacation benefits
• Continuous growth opportunities within a rapidly growing company.
• Opportunities to learn about wine and winemaking

Responsibilities :

• Serve guests by pouring wines for tastings, taking orders, providing information to help with wine selections, and promoting the sale of wine, wine club memberships, and non-wine products.
• Resolves customer service issues.
• Assists in overseeing front-of-house staff schedules and trainings.
• Serves as the Tasting Room Person in Charge (PIC)
• Open and closing the Tasting Room as needed.
• Cash handling and administrative tasks as requested from General Manager.

Requirements

• High school diploma or similar.
• Able to lift 40lbsm
• Standing to serve wine tastings for long periods of time
• A valid/current MAST and Food Handler's Card (or be willing to obtain one prior to start date).
• Must be willing to work weekends, holidays, and on-site winery events. Most of these events are held over holiday weekends such as Memorial Day and Thanksgiving
• Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
• Communicate through active listening skills and gather insight into human behavior.

Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.

Founded in 1983 by Oregon native Jim Bernau with the dream of creating world-class Pinot Noir, Willamette Valley Vineyards has grown from a bold idea into one of the region's leading wineries, earning the title “One of America's Great Pinot Noir Producers” from Wine Enthusiast Magazine, and voted Best Tasting Room from USA Today Readers' Choice Awards- 2024.

Pay:

• Tips

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Employee discount

Job Type: fulltime

Schedule:

• Weekend availability

Education: No education required

Work location: On-site