Assistant Finance Rep-Rev Cycle-On Site

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and  comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

Supports the activities of the Mayo Clinic Arizona, Jacksonville and Rochester Revenue Cycles by processing transactions through the use of automated systems and processes. Responds to and resolves a variety of account, billing and payment issues from patients/customers as appropriate. Follows approved guidelines and policies regarding routine patient and payer interactions. Makes appropriate decisions that require individuals and/or team assessment, reasoning and resolution. Interprets, applies, and communicates Mayo policies regarding medical and financial aspects of patient to assure optimal reimbursement for both the patient and Mayo Clinic. Uses excellent customer service and interpersonal skills when interacting with patients and customers. 

Position may be eligible for and/or required for telework based on business need, from an off-site location, following adequate training period and demonstrated ability to meet required metrics.

Qualifications

HS Diploma or equivalent AND a minimum of 2 years of relevant experience in finance, collections, customer service, insurance and/or health care environment; 

OR 

Associate's degree is required.

Bachelor's degree in business or health care field preferred. 

Healthcare Financial Management Association (HFMA) Certification Preferred.

Qualified candidates must be customer-focused, service-oriented and possess demonstrated skills in teambuilding, communication, decision-making, problem-solving, interaction, coping and versatility. Knowledge of personal computer applications such as Windows, Microsoft Word and Excel, medical terminology, CPT and ICD 9 coding, Order Communication System, Bed Tracking and patient accounting systems experience helpful. Candidates possessing multi-linguistic skills and cross-cultural experiences are preferred, fluent in English is a requirement. Keyboarding experience required. 

**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.  

Exemption Status

Nonexempt

Compensation Detail

$21.34 -$29.60 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday through Friday 8 hours shift between 7am and 5pm.

Weekend Schedule

None

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.  Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" .  Mayo Clinic participates in  E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Ronnie Bartz