Sales Operations Manager

Get AI-powered advice on this job and more exclusive features. This range is provided by Built Brands. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $70,000.00/yr - $100,000.00/yr Location: American Fork, UT (BUILT Brands Headquarters) This is an onsite position only. About BUILT Bar, LLC Come join one of the fastest-growing brands in protein snacking! With breathtaking views of the Wasatch Range, Built Bar is headquartered just 45 minutes south of Salt Lake City, Utah—home of the 2002 Winter Olympics and “the best snow on earth.” We are passionate about crafting the most delicious protein snacks on the planet while maintaining an exceptional nutritional profile. As innovators and dreamers, we are committed to excellence in the fitness nutrition industry and measure our success by the success of our consumers and customers. Position Overview The Sales Operations Manager will serve as a key support to our sales team. The successful candidate will be a central hub between our sales, operations, marketing and finance teams, ensuring flawless execution of retail and distributor orders, data and forecast accuracy, and customer compliance. This role will oversee order processing, maintain pricing and promotional data, and support the sales team with forecasting, administrative, reporting, and event coordination needs. The ideal candidate is detail-oriented, highly organized, and skilled in managing multiple priorities in a fast-paced environment. He/she will be highly customer service-oriented. With a dotted reporting line to our two Vice Presidents of Sales, this role includes a Sales Coordinator direct report. Key Responsibilities Order & Data Management

• Process and manage purchase orders across major retail and distributor portals (SPS, EDI, etc.)
• Monitor order accuracy, fulfillment, and shipping timelines in coordination with operations
• Maintain accurate pricing, promotion, and deduction records
• Partner with Accounts Receivable on rebate submissions and deduction reconciliation
• Track compliance with retailer scorecards and KPIs
• Manage retail customer onboarding and agreements (including W-9s)
• Coordinate sample requests, sales presentations, and retailer portal navigation
• Track and submit promotional contracts and deal sheets
• Prepare new item forms, sell sheets, and compliance documents
• Organize sales meetings, trade shows, and retailer-specific events
• Monitors trade management software to ensure timely updates from sales team members
• Communicate inventory risk alerts to customers
• Maintain up-to-date online content, sales folders, internal databases, and digital platforms
• Maintain accurate broker contact and performance information
• Review broker reports and correspondence as required for follow-up
• Liaise with brokers, buyers, and distributors to troubleshoot item setup, sales data errors, and invoice discrepancies
• Resolve deduction disputes and maintain accurate scorecards
• Track trade spend effectiveness and broker performance metrics

Qualifications

• Bachelor's degree in business, Sales, Marketing, or related field preferred
• 3+ years of experience in sales operations, customer service, or account management—preferably in CPG or brokerage
• Familiarity with retail landscape including channels, customers and distributors
• Proficiency with EDI, SPS Commerce, and retail portal systems
• Strong data management and Excel/Google Sheets skills
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills
• Ability to work cross-functionally with internal teams and external partners
• Experience with PromoMash or similar trade promotion management tools is a plus

Why Join BUILT Bar LLC?

• Be part of a fast-growing, innovative brand in protein snacking
• Collaborative, high-energy work environment
• Competitive salary and benefits package
• Opportunity to work with a passionate team and contribute to a mission-driven compan

Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Food and Beverage Services Referrals increase your chances of interviewing at Built Brands by 2x Sign in to set job alerts for “Sales Operations Manager” roles. Park City, UT $120,000.00-$140,000.00 3 weeks ago ClearCorrect Territory Manager - Utah/Idaho ClearCorrect Territory Manager - Utah/Idaho Senior Manager, People Business Operations & Change Management Park City, UT $85,000.00-$95,000.00 6 days ago Assistant Manager - Lake Point Shopping Center Keith W. Fullmer, UT $20.40-$26.47 6 months ago Salt Lake City, UT $17.00-$19.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Built Brands