Resident Services Associate

Job Description

Job Description

Description:

Become the Best Part of PMP!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a Resident Services Associate for our The Century location.

Who We Are

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve. 

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades. 

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at visit our social media platforms: 

• Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: The Residential Services Support Associate provides additional support during our busy afternoon hours at The Century. This role assists with package deliveries, package room organization, Front-of-House break coverage, and other daily operational needs. The ideal candidate is dependable, organized, friendly, and comfortable providing excellent service in a luxury Residential environment.

Duties & Responsibilities:

• Deliver Residential packages to designated vestibules throughout the building.
• Assist with organizing, sorting, and staging packages for delivery.
• Help maintain an organized package room.
• Provide 10-minute break coverage for Front of House associates as needed.
• Greet and assist residents and guests in a friendly and professional manner when providing Front of House coverage.
• Assist with basic Residential requests and direct questions to the appropriate team member.
• Support Front of House and package operations during peak afternoon hours.
• Assist with other duties as assigned by management.

Qualifications

• Customer service, hospitality, administrative, or similar experience preferred.
• Friendly, professional, and service-oriented demeanor.
• Dependable and punctual.
• Strong communication and organizational skills.
• Ability to work independently and as part of a team.
• Ability to stand and walk throughout the shift and safely lift, carry, and transport packages as required.

The employee must be able to:

• Stand and walk for extended periods throughout the workday. 
• Frequently bend, stoop, kneel, crouch, climb, reach, twist, and squat. 
• Frequently use hands and arms for grasping, handling, pushing, pulling, and operating equipment. 
• Lift, carry, push, and pull up to 50 pounds on a regular basis. 
• Safely operate cleaning equipment, hand tools, ladders, and maintenance equipment. 
• Work both indoors and outdoors in varying environmental conditions. 
• Maintain sufficient visual acuity and hearing to identify safety hazards and perform assigned duties safely.

PMP Professionals LLC. is an equal opportunity employer and makes employment decisions based on merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws.

Requirements:

Schedule: Monday - Friday 

Tentative Hours: 2:00 - 6:00 pm 

Status: Part-time (20 Hours per Week)