P01 - Outbound Manager 2nd Shift

Outbound Manager

Position Title: Outbound Manager

Shift: 2nd, Monday through Friday, 4 pm - 12:30 am

RJW Logistics Group is HIRING! OUR PEOPLE ARE OUR FUTURE. THAT'S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees' success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here's what you can look forward to:

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Position will report to the General Manager. The Outbound Manager is responsible for managing the daily operations of outbound to include scheduling departmental hours of operation, outbound loading, managing the maintenance of warehouse equipment and warehouse housekeeping. The person in this position should drive improvements through change and demonstrate their ability to think outside of the box. The Outbound Manager will assign priorities for all aspects of production, to include labor, documentation/time requirements and customer demands.

Essential Duties and Responsibilities

Daily

• Ensures all local drivers have their freight loaded.
• Processes all paperwork from the previous day and distribute to proper departments.
• Keeps track of warehouse customers' inventory via computer and physical counts.
• Works with third party logistics to ensure customers' needs are met or exceeded.
• Schedules outside carriers to pick up warehouse customers orders as directed by customers.
• Manages warehouse personnel and schedules, ensures proper training of all warehouse employees and handles employee relation issues.
• Ensures that procedures for warehouse customers are properly carried out.
• Retains dock procedures for RJW customers.
• Manages warehouse space and ensures cleanliness at all times.
• Handles billing of all warehouse customers.
• Provides production/labor planning with supervisors and leads on a daily basis as well as status updates to ensure labor needs and best practices.
• Performs facility SQF walk-throughs daily.
• Monitors and maintains daily productivity levels in the department.
• Approves FTE's/temp time and attendance; monitors attendance and overtime.
• Communicates with leadership team to ensure labor needs and best practices are being met.
• Outsources temp labor as needed.
• Maintains positive customer service interaction with internal customers, such as HR, customer services, sales, logistics, operations, etc.

Weekly

• Maintains equipment maintenance.
• Attends all strategic leadership meetings on a weekly basis.

Monthly KPI Tracking

• Maintains and documents facility updates.
• Generates warehouse reporting.

Quarterly

• Performs performance reviews, sets team goals and projects forecasting in a timely manner.
• Participates in P&L review.

Job Complexity

• Management skills and the ability to manage a staff of employees.
• Hires, trains, coaches, mentors and holds all warehouse staff accountable.
• Ability to lead or support IT modification projects.
• Ability to maintain an organized, neat and orderly operation as it pertains to the warehouse.
• Ensures that all project and client KPIs are met or exceeds expectation.
• Requires knowledge of reporting requirements as it pertains to the warehouse.
• Good communication, problem resolution, and people skills.

Qualifications

• 6 to 10 years of Warehouse Management experience.
• Ability to report/track trending and historical data.
• Must have strong business writing and case analysis skills.
• Advance math and financial skills a must.
• Experience in Inventory Control, Transportation Warehouse.
• Intermediate Microsoft Office skills (Excel, Access, Visio and PowerPoint), data entry and general computer abilities.
• Experience in warehouse safety and safety training.
• College degree preferred and or relative experience.

Physical Requirements

• Must be able to occasionally lift and/or move up to 50 pounds.
• Must be able to activate phone systems utilizing keyboards and buttons.
• Must be articulate and comfortable speaking in front of others.
• Regularly work in an indoor/office environment and required to sit and/or use repetitive hand motion.
• Frequently required to talk, hear, stand and walk.
• Must be able to work in excess of continuous 8 hours when required.
• Must be able to work under stressful situations, have good cognitive skills, maintain work accuracy, and the ability to concentrate on more than one task at a time.
• Must have the ability to read and discern visual images on a variety of media with 20/20 corrected vision.
• Must hear speech out of both ears in the normal range of 30db at 500 to 2000 Hz range.
• Must be able to speak and communicate clearly over telephones.
• Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.
• The preceding statements are illustrative of the functions of the job and RJW retains the right to modify or change the duties or essential functions of the job at any time.
• As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of RJW Transport, Inc. The Company has the right to revise this job description at any time.

Work Environment While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, and fumes or airborne particles. The noise level in the work environment will range from quiet to moderately loud.

Employer Rights This job description is intended to provide general information about the Outbound Manager position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Outbound Manager, nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

Employment-At-Will It is the Company's policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company's Chief