Manager, Academy Operations

MAIN PURPOSE OF JOB

Under the general direction of the Assistant GM; the Manager, Academy Operations will help facilitate all day-to-day administration in the Soccer Operations Department and will be responsible for the overall direction, planning, and execution of the Portland Timbers Academy operations and administration along with assisting with the Portland Timbers MLS Next Pro operations. This position may involve regular domestic travel, occasional international travel, and the ability to maintain a schedule in line with a sports team, including weekends and nights. This individual will manage all aspects of the Portland Timbers Academy equipment needs under the supervision of the Director of Equipment Operations and the Equipment Coordinator. The Manager, Academy Operations will help to manage and coordinate off field responsibilities for Timbers Academy players, coaches, and staff.

ESSENTIAL DUTIES AND RESPONSIBILITES

Other duties may be assigned. Manage all business and day-to-day administration of Soccer Operations for the Timbers Academy Program Assist with the management and administration of the Soccer Operations department along the Sr. Director of Soccer Operations and the Manager, Development Operations. Help facilitate Academy player/staff communications Support Academy players off the field Manage the Portland Timbers Academy calendar including training schedules, travel and home games. Collaborate with coaching staff and players with all gear and equipment needs Help oversee budgets for the Portland Timbers Academy program Oversee New player/trialist accommodation in and out of market. Manage schedules of all Timbers Academy staff and players daily Be available for any special projects and special requests from the Assistant GM and Director of Equipment Operations Manage Equipment inventory and oversee the distribution of all Academy equipment, apparel and supplies for players, coaches and staff. Help communicate player movement to MLS Next Pro team based on the decisions made by the Head Coaches Ensure all players and staff are compliant with Timber HR requirements (SafeSport Training) Collaborate and work cooperatively with MLS Next league staff, and US Soccer. Register new players with US soccer and MLS Next. Maintain healthy working relationships with all club coaches and staff Coordinate Timbers Stand Together events and make sure all Academy staff participate in the events Establish and build strong professional relationships with a wide array of individuals within the industry

SPECIFIC DUTIES

Assist with day-to-day administration of the Portland Timbers Academy program including: Be liaison to Portland Timbers Academy program and MLS Next matches Manage Roster administration and registrations Assisting with away team requests when in home market Being available for all Timbers Academy matches Manage logistics with league and exhibition matches Ensuring no schedule conflicts occur at training facility Maintaining professional relationship with international federations and MLS Next Email communication to players and parents Assist with Visa application process for staff and International players if needed Ensure all communications are thorough and timely to Timbers Academy players and staff Manage Teamworks onboarding and day-to-day maintenance of platform Work with the MLS Next Pro and Soccer operations staff to ensure streamlined operations and collaborative communications between all groups Assist in preparation and execution of preseason, home games and in-season travel of the Academy teams logistics and scheduling including but not limited to: Flights Hotels Ground transportation Training sessions/field acquisition Team Meal coordination (during travel) Manage relationships with airports, hotels, etc. Assist with collection of all players documents required by club & league Preseason, exhibitions, and team trainings schedule Parent consent letters for international travel Be of service to all team operations departments while in travel with the team: EQ, medical, coaching, administrative. Organizing reports for all team related expenses each trip and preseason Work and assist with the commercial and operations departments on game operations requirements for the Academy home fixtures Work with the Assistant GM on the submission and tracking of the Academy budget including all team and staff expenses Manage MLS Next away team requests when in home market including: Training locations/times, and Game day administration Assist with day-to-day administration for Soccer Ops department including: Ensuring no schedule conflicts occur at training facility with MLS and MLS Next Pro teams Scheduling with league on match location & times Maintaining professional relationship with US Soccer and MLS Next Player Support duties including: Assisting players in and out of market Ensuring all players obtain medical insurance Assist with player registration including MLS Next, USSF, ITC, & amateur reinstatement Ensuring all overage players have completed SafeSport training Coach and Player Equipment Assistance Be available before, during, and after training, to aid players and coaches in equipment needs Collaborate with Equipment Staff to provide daily laundry service for staff and coaches Assist the Equipment Coordinator with any equipment needs for MLS Next Pro team Equipment Management Order, inventory, oversee the distribution, and collect all Academy equipment, apparel and supplies for players, coaches and staff Manage all team equipment packing for away matches Assist with the coordination of the transportation of all match essentials to every away match for the Academy teams. Provide laundry service to players and coaches during travel when needed. Practice and Games Be at all Academy games and practices to service players and coaches as needed Coordinate with visiting team staff for any equipment requests while in market Maintain daily interaction with the Equipment coordinator at trainings and home games

CUSTOMER FOCUS

Oversee all outward facing programs and communication of the Timbers Academy program Interact with members of the public and soccer community in a positive and respectful way as to protect and enhance the brand Attend as necessary, events when needed to promote Timbers programs or act as a Club ambassador Thoroughly communicate with all parents/guardians regarding team plans, schedule, performance, etc.

REQUIRED SKILLS

Previous Academy Administrative experience Be able to work under pressure for long hours Proficiency in all Microsoft Office and Adobe programs Display superb organizational skills Experience handling budgets and expense reports Flexibility to work on evenings, weekends and holidays Experience designing strategic plans and executing them. Be extremely diligent and meticulous Support the Timbers foundation and community initiatives Be prepared with a back-up plan for all Operations and Equipment related issues Must manage personalities and develop professional relationships inside locker room with all players and staff Ongoing awareness and responsiveness to staff, player, and parents’ satisfaction Ability to think quickly and attentive to details We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #J-18808-Ljbffr Portland Timbers