Travel Support Specialist
$50k - $60kConsult with Tray
About the job Travel Support Specialist
We're looking for a Travel Support Specialist to guide clients through their complete travel journey, from booking through post-trip follow up. You'll manage reservations, handle client communications, and ensure every detail is perfect.
- Support clients from initial booking through post-travel follow-up
- Process reservations, changes, cancellations, and special requests
- Communicate professionally via email, phone, and online platforms
- Maintain accurate, organized records of all bookings and client information
- Provide proactive check-ins to ensure client satisfaction
- Use systems and tools to coordinate multiple trips seamlessly
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Customer service or travel industry experience is a plus
- Comfortable working independently in a fully remote setting
- Detail-oriented, reliable, and deadline-focused
- Fully remote work: set your own hours (flexible, 20-40+ hours/week)
- $50,000 - $60,000/year
- Comprehensive training and ongoing mentorship
- Clear processes and established systems for success
- Growth opportunities in a collaborative team environment
Vacancy posted 3 days ago
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