Director of Graduate Student Success and Engagement

Director Of Graduate Student Success And EngagementLehigh University's graduate community is intellectually ambitious, deeply diverse, and growing. As Director of Graduate Student Success and Engagement, you will shape the systems, relationships, and culture that allow graduate students to thrive from their first semester through to conferral and beyond. Reporting to the Deputy Provost for Graduate Education, you will translate university-wide goals for an excellent, inclusive graduate experience into operational reality. This is a role that sits at the intersection of student advocacy, institutional strategy, and academic administration.Position Number: S87810This position is a Grade: 11 - 40 with an approximate salary range of $83,910-$102,080 and is subject to change based on experience, skills and qualifications.Your Scope and ImpactOperationalize Lehigh's strategic goals for graduate student excellence and inclusion across all disciplinesDesign and scale student success initiatives that address the full arc of the graduate journeyServe as a primary navigator for graduate student crises, connecting students with appropriate institutional supportMediate faculty-student conflicts with discretion, equity, and sound professional judgmentBuild and sustain partnerships across Academic Affairs, student services, and college-level graduate programsLead day-to-day office operations including staff supervision and program coordinationDevelop assessment frameworks to measure the effectiveness of student success programmingAdvise the Deputy Provost on emerging trends, systemic barriers, and opportunities within graduate educationChampion belonging and equity initiatives for graduate students from historically underrepresented groupsRepresent the graduate student success function in university-wide planning and policy discussionsWhat You BringBachelor's Degree in a related field; Master's Degree preferredThree to five years of progressively responsible experience in higher education administration related to graduate studies, graduate student affairs, or a specialized program area related to graduate studiesA track record of designing programs that improve graduate student retention, belonging, or professional developmentProven ability to mediate complex interpersonal or academic conflicts with professionalism and cultural competencyExperience managing staff and operational budgets within a higher education environmentFamiliarity with the distinct pressures facing graduate students — particularly those from historically underrepresented groups — at an institution like LehighWhy LehighLehigh's identity as a research university with a genuine commitment to interdisciplinary collaboration means this role carries real institutional weight. You'll work within an Academic Affairs division that values both evidence-based practice and human-centered leadership. Lehigh offers a competitive benefits package including generous retirement contributions, tuition benefits for employees and eligible dependents, comprehensive health coverage, and a campus environment that takes professional development seriously. Bethlehem itself offers an accessible, affordable quality of life with proximity to both New York City and Philadelphia. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university's mission.Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.Special ConsiderationsThis position has direct contact with minors, therefore a background check is required.The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.