Dental Scheduling Coordinator

Benefits:

Bonus based on performance

Overview We are seeking a friendly, driven, and detail-oriented Scheduling Coordinator to join our growing dental team. This role is essential to the success of our practice and focuses heavily on recall scheduling, new patient acquisition, evaluations, and aesthetic consultations to support proper treatment planning and efficient patient care

Key Responsibilities:

Answer incoming calls with professionalism, warmth, and confidence

Proactively schedule and reappoint recall patients to maintain a full and productive schedule

Make 60+ recall calls daily to ensure patients remain active and compliant with recommended care

Convert new patient inquiries into scheduled appointments through effective communication and strong customer service skills

Schedule new patient exams, comprehensive evaluations, and aesthetic evaluations accurately to allow for proper diagnosis and treatment planning

Ensure the correct procedures and appointment types are selected and scheduled with the appropriate time blocks for each patient visit

Enter and maintain accurate patient demographics, appointment notes, and treatment details

Collect and input complete insurance information for our billing agency to verify benefits

Ensure all appointment details are thoroughly documented so the clinical team is fully prepared to treat patients efficiently and on time

Maintain organization, accuracy, and attention to detail in a fast-paced environment

Work closely with the front desk, clinical team, and billing partners to support smooth daily operations

Who We Are Looking For

Experience in a med spa, salon or luxury service environment,

Previous dental front office or scheduling experience preferred

A friendly, people-focused communicator

Strong phone presence with the ability to build rapport quickly

Sharp, quick-thinking, and solution-oriented communicator

Excellent attention to detail and data entry accuracy

Ability to multitask while maintaining professionalism and efficiency

Comfortable using dental scheduling software and managing high call volumes

Team-oriented, reliable, and patient-focused

Comfortable calling patients, following up on leads, and confidently discussing services

Professional appearance and demeanor

Strong multitasker who can stay calm in a busy environment

Tech-savvy and comfortable learning new software and social media tools

Organized, reliable, and able to follow structured systems

Comfortable on camera and willing to support short-form social media content

What We Offer:

Competitive hourly pay based on experience

Monthly performance bonuses

Employee discounts on treatments

Opportunity for professional growth and training

Supportive and professional team environment

Training and systems designed for success

If you are energized by patient communication, enjoy keeping schedules full, and understand the importance of proper scheduling for quality treatment planning, we’d love to hear from you.

Compensation: $25 to $28 an hour based on experience plus bonus and commission.

Job Type: Full-time

Experience:

Dental receptionist: 2 years (Required)

Language:

Spanish (Required)

English (Required)

Location:

West New York, NJ 07093 (Required)

Ability to Commute:

West New York, NJ 07093 (Required)

Work Location: In person