Sr. Director, People Operations

Sr. Director, People Operations $130,000 – $185,000 Including Bonus

YOUR POTENTIAL. OUR PLAYBOOK.

At Victory, we believe our people are the story—and how we build, support, and empower them is what sets us apart. If you thrive at the intersection of strategy and execution—balancing vision with structure, performance with experience, and growth with culture—this role is for you. Here, you won’t just manage HR functions—you’ll architect and scale a People engine that drives performance, accountability, and long-term growth. Recognized by FORTUNE Magazine as the #1 mid-sized remodeling company to work for in the nation, we’re relentless about building something truly special. Join us and help shape an organization where people don’t just work—they grow, win, and thrive together.

THE POSITION

Hiring Immediately: Victory Home Remodeling is seeking a Senior Director of People Operations—a strategic and operational leader responsible for building, scaling, and optimizing the full employee experience across a rapidly growing organization. This role will own and elevate all core HR functions—including People Operations, HR Business Partnership, Employee Relations, Compliance, Compensation, and People Systems—while partnering closely with Talent Acquisition, People Experience, and Leadership to drive growth from 500 to 1,000+ employees over the next 24 months You will architect the systems, structure, and culture needed to support a $100M business scaling to $250M+ within 24 months, ensuring that as we grow, we do so with intention, excellence, and a people-first mindset. This role serves as the senior-most People Operations leader, with full ownership over HR strategy, infrastructure, and execution across the organization.

KEY RESPONSIBILITIES

People Operations Strategy & Scale Build and execute a scalable People Operations strategy aligned to aggressive company growth targets. Advance PO infrastructure (policies, systems, workflows) that supports doubling headcount without sacrificing culture or performance. Partner with executive leadership on org design, workforce planning, and long-term people strategy. Lead organizational change initiatives tied to growth, structure, and performance evolution. HR Leadership & Business Partnership Serve as a trusted advisor to senior leaders on performance management, organizational effectiveness, and team health. Lead and develop a high-performing People Operations team. Drive consistency and excellence across all regions and departments. Employee Experience & Retention Own employee lifecycle from onboarding through offboarding, ensuring a best-in-class experience. Develop programs that improve engagement, retention, and performance across all roles. Partner with PX (People Experience) to reinforce Victory’s culture across mind, body, and soul. Performance Management & Development Refine performance management systems tied to company OKRs. Refine org designs and roadmaps tied to company OKRs. Drive accountability, clarity, and development across all levels of the organization. Partner with leadership to identify and develop high-potential talent. Compensation, Benefits & Compliance Evolve competitive compensation structures aligned with Northeast market benchmarks in exterior home remodeling. Oversee benefits strategy to ensure competitiveness and employee value. Ensure full compliance with federal, state and local employment laws across the company landscape. People Systems & Analytics Own HRIS and people data strategy to drive insights and decision-making. Track and report on KPIs such as retention, engagement, performance, and organizational health. Use data to proactively identify risks and opportunities.

QUALIFICATIONS

8–12+ years of progressive HR/People Operations experience, with at least 3–5 years in a leadership role. Experience in high-growth, multi-location service businesses preferred. Experience scaling a company from ~300–500 employees to 1,000+ strongly preferred. Proven ability to build and lead high-performing HR teams in fast-paced, high-growth environments. Deep expertise in employee relations, compliance, compensation, and organizational design. Strong business acumen with the ability to align people strategy to revenue and growth goals. Experience operating in multi-state environments, in the Northeast / Southeast

WHO YOU ARE

Strategic Operator: You think big but execute with precision. Builder: You’ve scaled systems, teams, and infrastructure in high-growth environments. Culture Carrier: You protect and amplify what makes Victory special. Data-Driven Leader: You use metrics to inform decisions and drive outcomes. Trusted Advisor: Leaders rely on you for clarity, judgment, and direction. High Energy & Positive: You bring presence, confidence, and momentum to the organization. Change Agent: You lead through growth, ambiguity, and transformation with confidence.

THE PERKS

Competitive salary with performance-based bonus. Full medical, dental, life, and disability insurance plans. Paid parental leave, generous PTO, and company holidays. Two days of Volunteer Time Off / year. 401(k) retirement savings with company match. Leadership development, coaching, and executive exposure. High-impact role with visibility across the entire organization. Wellness Club including free access to 50,000 gyms, nutritional partners, and other wellness programs Several events throughout the year in destination cities. An all-expense paid, 3-day trip to the Caribbean with a significant other.

WHY VICTORY?

Victory Home Remodeling is one of the fastest-growing home renovation companies in the county, recognized nationally as a best-in-class workplace by Fortune and one of the fastest-growing home remodeling companies in the country.. We take care of our employees first—because when our team thrives, our customers win. Here, you’ll find unmatched growth opportunities, authentic connections, and a culture built on purpose, belief, and drive. If you’re ready to build and scale a People function that powers our next phase of hypergrowth and long-term path to $1B+—apply today. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Work Location: In person

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