Procedural Scheduler - Per Diem Day

Overview Procedural Scheduler at Providence Portland Medical Center in Portland, OR. Per Diem/Day Shift. The Cardiovascular Scheduling Specialist is accountable for scheduling various complex Cardiovascular procedures by obtaining appropriate cardiovascular procedures and other specialized resources, implants and current/historical medical information (i.e., ICD9 Coding, Medical History, including allergies and Patient Demographic Profile). Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. Coordinating scheduling with anesthesia and other departments will occur. Cardiovascular Specialist must also think independently and make relatively complex decisions in a fast‑paced environment. Provides superior customer service and service recovery, utilizing good judgment that meets or exceeds the expectations of patients, visitors, physicians, and Providence Health System staff. The Cardiovascular Scheduling Specialist is accountable for the efficient coordination of the cardiovascular schedule(s) including pre‑operative scheduling of procedures and assisting the CVL manager, Charge nurses, and staff with daily facilitation of the schedule. Other duties are inclusive of support during emergent cases to assist in communication of need to other departments, patient charge review; assess, order and maintain unit office supplies. The Cardiovascular Scheduling Specialist serves as the liaison and first contact of communication for the CVL; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front‑line customer service representative, upholds and exhibits the core values in all communication. Required Qualifications Coursework/Training: Completion of intermediate level medical terminology, or equivalent education/experience. 1 year of Customer service experience. 3 years of medical office or hospital experience in the surgery field. Experience with Epic. Preferred Qualifications Coursework/Training: Business or college courses. Benefits and Compensation Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. The wage range for this position is $22.44 – $34.33. Additional compensation may be available for this role, such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, or bonus opportunities. Equal Opportunity Employer Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. #J-18808-Ljbffr Providence Health Plan Group