Experience Coordinator/Remote

Springfield, Massachusetts, United States

About the job Experience Coordinator/Remote

We are seeking motivated and organized individuals to join our team as Experience Planning Coordinators . In this role, you will assist clients with planning and coordinating memorable travel and leisure experiences by providing accurate information, organization, and ongoing support.

This position is well suited for candidates who enjoy client interaction, attention to detail, and working in a remote environment.

Key Responsibilities:

• Communicate with clients to understand their goals and preferences
• Provide accurate, up-to-date information and personalized recommendations
• Create well-organized plans and itineraries
• Support clients before, during, and after their experience
• Utilize online tools and systems for coordination and booking (training provided)
• Maintain professional and timely communication

What We Offer:

• Fully remote work environment
• Access to training and ongoing support
• Professional growth and development opportunities
• Travel-related perks and benefits (details provided during onboarding)
• Collaborative and supportive team culture

Qualifications:

• Strong communication and customer service skills
• High attention to detail and organization
• Comfort with technology and online systems
• Ability to learn new tools quickly
• Hospitality, travel, or customer service experience preferred
• Self-motivated with strong time-management skills