Client Experience Coordinator

About the job Client Experience Coordinator


Position Overview

We are currently expanding our remote team and inviting applications for a Client Experience Coordinator role. In this position, you'll assist with guiding clients through the planning process, helping organize trip components, and ensuring reservation details remain accurate throughout each stage of coordination.

This opportunity is well suited for individuals who enjoy supporting people, staying organized, and working independently in a structured work-from-home environment.

Primary Responsibilities

• Help arrange accommodations, transportation, cruises, and vacation experiences
• Review available planning options using approved reservation platforms
• Prepare confirmations and organize itinerary information
• Respond to general planning questions and service-related requests
• Assist with schedule changes or reservation adjustments when needed
• Maintain organized digital files for client planning activities
• Participate in virtual learning sessions and team updates

Skills That Support Success in This Role

• Strong written and verbal communication abilities
• Attention to detail when managing planning information
• Comfort working independently in a remote environment
• Familiarity with basic computer tools and web-based systems
• Reliable internet access
• Interest in travel coordination and customer support
• Applicants should be legally authorized to work in the US, UK, Mexico, Australia, or Spain.

What We Offer

• Fully remote role with flexible scheduling
• Training provided; no experience required
• Supportive team environment
• Incentive programs and special perks
• Opportunity for long-term growth