Case Manager

Job Description

Job Description

Child & Adolescent Intensive Care Coordination Case Manager

Annual Salary: $53,569

Work Schedule: Monday - Friday 8:30 am - 5:00 pm (Some on-call responsibilities)

Make a meaningful difference for children and families by helping them navigate behavioral health, developmental, and community-based services. The Hampton-Newport News Community Services Board is seeking an Intensive Care Coordination (ICC) Case Manager to provide comprehensive care coordination for children and adolescents with complex service needs.

In this role, you will work closely with youth, families, schools, service providers, and community partners to ensure services are coordinated, timely, and responsive to each individual's needs. You will provide an enhanced level of case management support, including clinical assessments and level-of-care determinations for individuals diagnosed with a Serious Emotional Disturbance (SED) or an Intellectual or Developmental Disability (IDD).

Required Qualifications:

• Bachelor's degree in a Human Services field such as Social Work, Psychology, or Counseling
• Two (2) years of experience providing mental health case management or care coordination services for children with knowledge of DSM-5 diagnosis and care management principles

In this role, you will:

• Complete clinical, functional, and service needs assessments and assist with level-of-care determinations.

• Develop and monitor individualized service plans based on the needs and goals of the child and family.

• Coordinate referrals, services, authorizations, and community resources across multiple providers and systems.

• Monitor progress, maintain timely and accurate documentation, and adjust services as needs change.

• Advocate for children and families and provide coordination and support during crisis situations as part of a multidisciplinary team.

• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS)

If you are passionate about helping children and families access the right services and successfully navigate complex systems of care, apply today and join a team committed to making a difference in our community.

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.