Pre-Owned Sales Manager

Pre-Owned Sales Manager will contribute to the department's success by managing lease returns and acquisitions. This role will also process CA DMV-compliant purchase paperwork, manage inventory quality, manage wholesale versus retail disposition, and all other Pre-Owned Department management tasks. REQUIREMENTS AND QUALIFICATIONS High school diploma or equivalent Valid California driver’s license and insurable California Automotive Salesperson license Previous sales experience Basic understanding of vehicle financing Knowledge of Tekion CRM preferred Effective relationship-building skills including post sale relationship management skills Demonstrate subject matter expertise Effective communication skills in dealing with customers, employees, and business partners; ability to communicate enthusiasm for vehicle brands; excellent Customer service, interpersonal, and verbal and written communication skills Attention to detail, excellent organizational skills, superior time management skills, ability to work as a team and with minimal supervision Flexible and ability to adapt to the demands of business needs DUTIES AND RESPONSIBILITIES Oversee pre-owned sales personnel and support staff Understand vehicles sold by O'GARA by studying characteristics, capabilities, and features; compare and contrast competitive models Qualify buyers by understanding prospective customers’ requirements and interests; matching requirements and interests to various models; building rapport Demonstrate operation of vehicles in the showroom by explaining characteristics, capabilities, and features; test drive vehicles with customers; explain vehicle warranties and services Close sales by overcoming objections; asking for sales; negotiating price Provide new vehicles to customers through an established delivery process, ensure that the customer understands the vehicles’ operating features, warranty, and all paperwork Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long-term clientele including suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions Provide sales management information by completing reports Update job requirements and vehicle brand knowledge by participating in educational opportunities; reading professional publications Enhances O'GARA’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Periodically perform other job-related duties as assigned by management, including assisting with the work of other members of Sales Dept. if business necessitates EMPLOYEE BENEFITS Health, Dental and Vision coverage for Employee Paid time off Employee vehicle purchase plans Discounts on products and services Paid training and growth opportunities 401(k) Plan Compensation: $75-$95k/ annually plus commission We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status. #J-18808-Ljbffr