Operations Manager

Associate Operations Manager, Kitchen InnovationTaco Bell was born and raised in California and has been around since 1962. We went from selling everyone's favorite Crunchy Tacos on the West Coast to a global brand with 8,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We're not only the largest Mexican-inspired quick service brand (QSR) in the world, we're also part of the biggest restaurant group in the world: Yum! Brands. Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn't been done before... we will continue to be inclusive, bold, challenge the status quo and push industry boundaries. We're a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we're at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más. At Taco Bell, we're Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.About the JobThe Kitchen Innovation Associate Manager supports the development, testing, and operational validation of next-generation kitchen solutions for Taco Bell. This role partners closely with Architecture & Design, Engineering, Food Product Development, and Yum! Red Labs to help evaluate kitchen systems that reduce team member workload, expand capacity, improve throughput, protect margins, and work effectively in restaurants. Reporting to the Director of Drive-Thru and Kitchen Innovation, this role helps translate the Kitchen 2030 vision into practical, field-ready solutions by supporting pilots, analyzing results, building business cases, and helping move proven concepts toward scale.The Day-to-Day:Supports the development of the business, operational, and economic case for next-generation kitchen solutions, partnering with cross-functional teams (A&D, Engineering, FIT, Food Ops, Red Labs, Field Leaders & Finance) to bring concepts from pilot to scale.Help translate Kitchen 2030 strategy into clear problem statements, success metrics, and test plans, protecting accuracy, speed, quality, and consistency.Coordinate real-world testing and validation of kitchen equipment, technologies, layouts, and processes.Analyze pilot results and quantify impact across labor, throughput, order accuracy, and unit economics, ensuring scalability across 7,500+ restaurants.Partner with leaders to support pilot-to-scale execution by translating test results into deployment decisions, defining rollout criteria, and building clear business cases and roadmaps for leaders and franchisees.Is This You?Minimum of 6 years of experience in QSR, multi-unit restaurant operations, restaurant innovation, or adjacent foodservice environments, with direct exposure to kitchen operations at scaleBachelor's degree required; Master's degree preferred or equivalent practical experienceDemonstrated ability to develop and communicate compelling business cases that connect operational solutions to P&L impact, including labor, throughput, capex, margin, and scalability considerationsExercise strong judgment operating in tradeoff-heavy environments, balancing speed, quality, consistency, complexity, and cost to deliver solutions that work in restaurantsProven track record of leading pilots and tests in real restaurant environments, with a clear understanding of the gap between lab concepts and field-ready, operationally viable solutionsPractical, operator-minded approach to innovation, with an ability to identify when ideas that look strong on paper do not scale operationally or economically and adjust course accordinglyExcellent communication, organizational, and influence skills, including translating complex ideas into clear, executive-ready narratives and driving alignment across cross-functional leaders and franchisee stakeholders without direct authority in a fast-paced, matrixed organizationStrong project and program management capability, partnering effectively with Engineering, Product Development, and Operations with clarity on shared ownership, handoffs, decision rights, prioritization, and risk management.Work-Hard, Play-Hard:Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day FridayOnsite childcare through Bright HorizonsOnsite dining center and game room (yes, there is a Taco Bell inside the building)Onsite dry cleaning, laundry services, and carwashOnsite gym with fitness classes and personal trainer sessionsUp to 4 weeks of vacation per year plus holidays and time off for volunteeringGenerous parental leave for all new parents and adoption assistance program401(k) with a 6% matching contribution from Yum! Brands with immediate vestingComprehensive medical & dental including prescription drug benefits and 100% preventive careDiscounts, free food, swag and... honestly, too many good benefits to nameSalary Range: $109,400 to $125,000 annually + bonus eligibility + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs. US Job Seekers/Employees - To view the "Know Your Rights" poster, click here. You may also access Taco Bell's Pay Transparency Policy Statement.California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees here.