Dispatcher

Company Overview Cemex US is a leader in the building materials industry, known for its innovation, quality, and operational excellence. With over a century of expertise, Cemex is committed to delivering products and services that meet the needs of customers and communities worldwide. The company values its people, offers competitive benefits, and invites applicants to build careers with a dynamic team. Job Summary We’re looking for a responsible and skilled Dispatcher to join our team. This role plays a crucial part in coordinating the delivery of Cemex products, ensuring efficient and timely service to our customers. Job Responsibilities Delivery Scheduling: Coordinate with production and yard personnel to schedule deliveries, factoring in truck capacity, delivery distances, and unloading times. Customer Service Collaboration: Work closely with customer service representatives to optimize delivery schedules. Driver Assignment: Assign drivers for concrete product deliveries and generate sales reports. Quality Assurance: Ensure high levels of customer satisfaction and promptly address any service quality issues. Internal Relationship Building: Cultivate internal relationships to understand and fulfill customer needs. Load Tracking: Record mix components for each load and maintain driver communication to streamline deliveries. Process Improvement: Recommend procedural enhancements to improve customer service. Documentation Management: Generate and manage invoices, delivery tickets, and shipping documents. Qualifications Educational and Licensing Requirements: High School Diploma. Experience: Preferably 1 year of dispatching experience. Skills: Proficiency in OSHA standards and regulations. Ability to remain calm and efficient under pressure. Attention to detail and strong decision‑making skills. Working Conditions Safety First: Wearing protective equipment and adhering to safety protocols is a must. Dynamic Environment: Work in diverse environments, including exposure to varying conditions such as outdoor industrial operations. Physical Requirements: Frequent walking, sitting, lifting (up to 50 pounds), pushing, pulling, and climbing as part of daily routine. What We Offer You At Cemex, we recognize and reward dedication and hard work with a comprehensive benefits package designed to support both your professional growth and personal well-being. This includes competitive pay, robust medical, dental, and vision coverage, access to Employee Assistance and well‑being programs, paid pregnancy and parental leave, generous paid time off, holiday pay, and a 401k savings plan. We also offer in‑house virtual training through Cemex University and education assistance to help you achieve career goals. Salary The expected base compensation for this position ranges from $22.60 to $28.85, depending on market location, job‑related knowledge, skill set, experience, and education. EEO Statement CEMEX is an EEO/AA institution and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by federal, state, or local law in the programs or activities it operates. CEMLEX will consider qualified applicants with criminal histories in a manner consistent with all local, state, and federal laws. CEMEX is an E‑Verify participating employer. CEMEX complies with the Arizona Smoke‑Free Act. #J-18808-Ljbffr