Pharmacy Customer Service Associate

$16 - $18 per hour

Walgreens

Salt Lake City, UT

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $18 / Hourly

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Salt Lake City, UT vacancy

Retail Sales Associate
...transforming homes worldwide. With our customer base continuously growing, we are expanding... ...Purpose at Ashley: As a Retail Sales Associate, transform store guests into loyal... ...that rewards for delivering world-class service and delighting our guests. Provide outstanding...
Suggested
Live in
Worldwide
Ashley Global Retail, LLC
Cottonwood Heights, UT
7 days ago
Customer Service Sales Representative
...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position... ...and the ability to work from home! We service union and association members by matching clients to the products and services they...
Suggested
Weekly pay
Full time
Local area
Remote work
Work from home
Zuzick & Associates
West Jordan, UT
1 day ago
Sales Associate
$75k - $85k
...your partner to choose, source and supply custom solar solutions from the best providers... ...available. Residential appointment associates will work within our marketing team canvassing... ..., Alarm, Smart Home) Hospitality Service Industry Solar Experience a plus...
Suggested
Base plus commission
Full time
Work at office
Local area
Monday to Friday
Flexible hours
Avail Solar Llc
West Jordan, UT
7 days ago
Car Detailer/Service Agent
...Job Description Job Description Detailer - Airport Service Team (Salt Lake City) Budget Rent a Car is hiring Detailers for our... ...the interiors of rental vehicles to get them ready for the next customer. If you take pride in hard work, staying busy, and making...
Suggested
Full time
Part time
Shift work
Budget Rent a Car of Kansas City, Omaha, Wichita, and Memphi...
Salt Lake City, UT
25 days ago
SALES OPERATIONS COORDINATOR
$21 - $22 per hour
Closets by Design - Salt Lake City Pay: $21.00 - $22.00/hr | Full-Time | In-Office Only | Utah Candidates WHO WE ARE Closets by Design - Salt Lake City is a locally operated franchise with in-home Designers serving the Wasatch Front. We're a fast-moving, performance...
Suggested
Full time
Work at office
Monday to Friday
Closets By Design Salt Lake City
South Salt Lake, UT
4 days ago
Office Admin
$49.7k - $99.4k
Company: Mercer Description: We are seeking a talented individual to join our Business and Client Services (BCS) team at Mercer. This role will be based in Phoenix, Salt Lake City or Denver areas and offers a hybrid work arrangement, requiring a minimum of three days per...
Minimum wage
Full time
Work at office
Local area
Remote work
Flexible hours
3 days per week
1 day per week
Marsh McLennan
Salt Lake City, UT
2 days ago
Sales Development Representative
$70k - $120k
Job Description Job Description Sales Development Representative Transparent Financial — Salt Lake City, UT Full-Time | $70,000–$120,000 per year Transparent Financial is a nationally recognized sales organization headquartered in Bloomington, MN. Established...
Full time
Local area
Monday to Friday
Flexible hours
Transparent Financial
Salt Lake City, UT
21 days ago
Flexible, Part-time Customer Service/Sales Representative
Looking to enhance your resumé this fall? Vector Marketing is filling part-time sales positions for this fall. Students have the opportunity to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives...
Weekly pay
Extra income
Temporary work
Part time
Work from home
Flexible hours
Vector Marketing
Salt Lake City, UT
1 day ago
Customer Sales Representative
...Salt Lake City, representing top brands and delivering exceptional retail and direct marketing solutions. We’re hiring multiple Customer Sales Representatives to join our expanding team! Why You’ll Love Working With Us: Paid, hands-on sales training – we teach...
Flexible hours
CHOSENX INC
Salt Lake City, UT
7 days ago
Erie Home - Outside Sales Rep
$125k - $250k
...race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your...
Weekly pay
Full time
Weekend work
Afternoon shift
Erie Home
North Salt Lake, UT
4 days ago
Outside Sales Account Representative
...-family housing (apartment communities) customers to maintain and drive sales. This remote... ...a broad range of products and value-add services to approximately 500,000 customers with... ...provinces, the company's approximately 11,000 associates provide localized, customer-driven...
Remote work
HD Supply Facilities Maintenance
Salt Lake City, UT
6 days ago
SBA Underwriter - Assistant Relationship Manager
...information on existing and prospective customers and portfolios. The ARM provides timely,... ...loan approval; and, works with other Bank associates to address client needs as necessary/... ...with timely, responsive and exceptional service in accordance with the Bank’s customer service...
Work experience placement
Work at office
Northwest Bank
Midvale, UT
23 days ago
Roofing Sales Representative
$150k - $200k
...Consultants and Contracting is a dynamic and growing roofing company based in Surprise, AZ. We pride ourselves on delivering top-notch service, quality workmanship, and a supportive, team-oriented work environment. Join us and be part of a company that values growth,...
Full time
Frontline Consultants & Contracting
Bountiful, UT
29 days ago
Lead Retail Customer Service Associate
...& graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will... ...information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires...
Full time
Work at office
Local area
Shift work
FedEx Office
Salt Lake City, UT
12 days ago
Veterinary Receptionist
$18 - $20 per hour
...Description Canyons Veterinary Clinic is seeking an outgoing Client Service Representative to become the next member of our incredible team... ...and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and...
Hourly pay
Full time
Local area
Monday to Friday
Canyons Veterinary Clinic
Salt Lake City, UT
2 days ago
Vac Sales and Service Rep *5K Sign on bonus
$26 - $27 per hour
...Lake City, UT is seeking a Class B Vacuum Truck Route Driver (Vacuum Sales and Service Representative) to manage a route and operate a Vacuum Truck to pick up industrial waste from customers such as automotive repair shops and quick oil change businesses and transport...
Full time
Relocation package
Clean Harbors
Salt Lake City, UT
3 days ago
Sales Appointment Coordinator - Fitness
...D1 Training professionally within the local community What Were Looking For Experience in sales, appointment setting, customer service, or call center environments Comfortable making a high volume of outbound calls and follow-ups Strong communication and...
Local area
Flexible hours
D1 Training - South Jordan
South Jordan, UT
10 days ago
Receptionist / Office Runner
...Responsibilities Office runner (bank deposit, delivery / pick up between stores and accounting, errands, etc.) Answer phones, direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson...
Work at office
Local area
Salt Lake Valley Automotive
West Valley, UT
18 days ago
Inside Sales Associate (DoD)
$47.6k - $59.5k
...Brief Overview: The Inside Sales Associate is an entry-level role within the Sales... ..., and product information requests from customers. Provide administrative support to Inside... ...Gain knowledge of company products, services, and market strategies to assist with quoting...
Full time
Work experience placement
Remote work
Shift work
World Wide Technology
West Jordan, UT
1 day ago
Remote Customer Enrollment Specialist
...and leadership group focused on helping you succeed We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is...
Remote job
Full time
McQuade Organization
West Jordan, UT
2 days ago
Customer Success Associate
...Are you passionate about helping people succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide...
Full time
McQuade Organization
Salt Lake City, UT
3 days ago
Remote Customer Success Representative
...seeking motivated individuals to join our remote Customer Success team. We work with union members, associations, and families to help them understand and utilize... ...communication and interpersonal skills Customer service, hospitality, retail, sales, or call center...
Remote job
Full time
Work from home
McQuade Organization
Salt Lake City, UT
1 day ago
Inside Sales Representative
$60k - $100k
...opportunity to sell an exceptional product — one that guarantees repeat customers, rave reviews, and rewarding bonuses. We’re an American-... ..., Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share...
Full time
Flexible hours
American Cruise Lines
Sandy, UT
20 days ago
Retail Sales Associate Spanish Bilingual
$16 - $21 per hour
...What you’ll be doing... As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team... ...your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover...
Hourly pay
Full time
Temporary work
Work experience placement
Summer work
Immediate start
Shift work
Weekend work
Afternoon shift
Verizon
West Jordan, UT
15 hours ago
Order & Vendor Support Assistant
...discrepancies Purchasing Support: Assist purchasing team with various tasks as needed Product Sourcing via Online Searches Customer Service Support (instant messenger and email) Other duties as assigned Maintain customer and vendor files Product...
Work at office
Wasatch Rx LLC
Sandy, UT
11 days ago
Sales Development Representative
$44.2k - $66.4k
...hard work pay off, for our people, our customers, and the world around us. As a Fortune 5... ...August 2026, take a look at our Early Career Associate opportunities! If the job posting is no... ...fee, or pay for consulting or coaching services, in order to apply for a job at Workday....
Full time
For contractors
Work experience placement
Internship
Work at office
Local area
Remote work
Worldwide
Home office
Flexible hours
Workday
Salt Lake City, UT
3 days ago
Virtual Client Advisor (No Experience Needed)
Meet with clients virtually to understand their needs Advise clients on union-backed benefits and available options Guide clients through solutions that best fit their situation Build trust and maintain strong client relationships Stay organized with follow-ups...
Full time
Zuzick Organization of Globe Life
Salt Lake City, UT
1 day ago
Customer Service Associate
...American Cruise Lines, the nation’s largest operator of luxury river and coastal cruises, is seeking a passionate and customer-focused Customer Service Associate to join our growing team. This exciting opportunity allows you to become an integral part of delivering...
Shift work
American Cruise Lines
Sandy, UT
20 days ago
Customer Service Associate
$16.3 - $18 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...
Hourly pay
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
West Valley, UT
1 day ago
Customer Service Associate
$17 per hour
...Job Description Job Description As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various...
Hourly pay
Local area
Immediate start
Flexible hours
Hertz
Salt Lake City, UT
12 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!