Director, Recruitment Services

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Closing Date:
06/15/2026
Type of Position:
Management - Operations
Job Type:
Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at View email address on click.appcast.io.


Department:
OHR | Office of Human Resources

Department's Website:


Summary of Job Duties:
The Director, Recruitment Services, provides strategic leadership and operational oversight of the UAMS Recruitment Services function, encompassing both Core and Strategic Recruitment Services teams. This role is accountable for team performance, service quality, workforce planning partnership, and the continuous improvement of recruitment systems, processes, and candidate experience across the institution. The Director partners with senior HR and institutional leadership to align talent acquisition strategy with UAMS's workforce and organizational objectives.
Qualifications:

Minimum Qualifications:

• Bachelor's degree in Human Resources, Business, or related field
  
• Eight (8) years of progressive recruiting experience with three (3) years of recruitment leadership experience.
  
• Demonstrated experience managing a full-cycle recruitment function. In-depth knowledge of laws/regulations related to staffing and recruitment is required.
  
• Proven ability to lead and develop high-performing teams.
  
• Required proficiency with applicant tracking systems (ATS).
  
• Strong data literacy and ability to translate metrics into operational decisions.
  

Preferred Qualifications:

• Master's degree in HR, Business, or related field
  
• Experience with Workday Recruiting
  
• Background in executive or leadership-level search
  
• Experience recruiting for healthcare or academic medical center environments.
  
• SHRM-CP, SHRM-SCP, or PHR/SPHR certification.
  
• Knowledge of UAMS or AR state government HR policies.
  

Additional Information:

Responsibilities:

• Team Leadership & Performance Management - Lead, develop, and manage the Recruitment Services team organized into Core and Strategic service tracks; champion a culture of continuous improvement, accountability, and service excellence; monitor and report team performance metrics (including time-to-fill, time-to-offer, time-to-hire, offer acceptance rate, hiring manager satisfaction, and quality of hire) to HR leadership on a regular cadence.
  
• Recruitment Strategy & Service Delivery - Establish and own the overall recruitment strategy, service delivery standards, and annual goals for the function; lead the annual review of business unit assignments, recruiter portfolios, and team structure to ensure alignment with institutional volume and complexity.
  
• Stakeholder Partnerships, Escalation & Employer Branding - Serve as the primary escalation point for both service teams and executive-level hiring authority relationships; partner with HR Business Partners, Compensation, and institutional leaders on workforce planning, position management, and organizational hiring initiatives; drive employer branding efforts in partnership with Communications and HR leadership to strengthen UAMS's position in competitive talent markets.
  
• Compliance, Budget & Operations - Ensure compliance with all applicable federal, state, and institutional employment laws, regulations, and policies throughout the recruitment process; develop and manage the Recruitment Services operating budget.
  
• Technology, Data & Vendor Management - Oversee ATS configuration, reporting infrastructure, and technology optimization to support recruiter efficiency and data integrity; manage relationships with external search partners, staffing agencies, and recruitment vendors.
  
• Perform Other Duties as Assigned - Perform other duties as assigned in support of the Office of Human Resources and institutional priorities.
  

Customer Service: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service.

Core Competencies :

• Strategic Talent Acquisition Leadership
  
• Team Leadership & Development
  
• Stakeholder Engagement & Influence
  
• Data-Driven Decision Making
  
• Compliance & Risk Management
  
• Technology & Process Optimization
  

Salary Information:
Commensurate with education and experience

Required Documents to Apply:
Cover Letter/Letter of Application, Curriculum Vitae, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site


Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.


Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking
Frequent Physical Activity:
Reaching, Standing, Walking
Occasional Physical Activity:
Lifting, Pulling, Pushing
Benefits Eligible:
Yes