Supervisor Server Lennox Hotel Miami Beach

About Yurbban Hospitality Group

At Yurbban we dont just offer accommodation we create moments worth remembering. We are a hospitality group with soul where service sustainability authenticity and teamwork go hand in hand. We are driven by the desire to surprise to do things right and to enjoy the process along the way.

Our Essence

WOW CONSCIOUS HONEST PASSION and TEAM are much more than just words: we love to innovate we care for people and the planet we act with transparency we give 100% in every challenge and above all we work together to achieve it.

Why Join Us

Being part of Yurbban means growing in an environment where ideas matter and good vibes are part of our DNA. We operate hotels and restaurants in Barcelona Madrid Seville San Sebastián Miami Chía and Bogotá with a clear purpose: to make every experience unique.

Were looking for a Restaurant Supervisor / Server for Lennox Hotel Miami Beach!

Responsibilities

• Supervise daily restaurant operations ensuring smooth efficient service and consistently exceptional guest experiences.
• Lead support and motivate the front-of-house team including servers bussers and other F&B team members.
• Actively perform server duties including taking orders serving food and beverages processing payments and providing personalized guest service.
• Coordinate opening and closing procedures ensuring operational standards and company policies are followed.
• Assign daily responsibilities monitor team performance and ensure appropriate staffing coverage throughout service.
• Oversee reservations table assignments service flow and communication between the kitchen bar and front-of-house teams.
• Handle guest inquiries special requests and complaints professionally ensuring prompt and effective resolutions.
• Train and coach team members on service standards menu knowledge upselling techniques and restaurant procedures.
• Conduct pre-shift briefings to communicate daily priorities special events and operational updates.
• Maintain high standards of cleanliness food presentation hygiene and workplace safety.
• Monitor inventory supplies and equipment reporting shortages or maintenance needs to management.
• Ensure compliance with food safety regulations responsible alcohol service requirements and company procedures.
• Oversee POS transactions cash handling billing accuracy and daily closing procedures.
• Support restaurant management with operational reports shift handovers and continuous service improvements.
• Assist with breakfast lunch dinner private events and special functions according to operational needs.
• Lead by example stepping in during busy periods and creating a positive collaborative working environment.

Requirements

• Minimum of 23 years of restaurant serving experience preferably in an upscale restaurant boutique hotel or luxury hospitality environment.
• At least 1 year of supervisory lead server or team leadership experience is highly preferred.
• Strong knowledge of food and beverage service restaurant operations and hospitality standards.
• Excellent leadership communication organizational and problem-solving skills.
• Ability to balance supervisory responsibilities with active participation in restaurant service.
• Genuine passion for hospitality guest satisfaction and delivering memorable dining experiences.
• Previous experience with POS systems payment processing cash handling and restaurant closing procedures.
• Ability to multitask prioritize responsibilities and remain calm in a fast-paced environment.
• Knowledge of wines cocktails spirits and food pairings is an advantage.
• Current Florida food handler training and responsible alcohol service certification or willingness to complete the required training upon hire.
• Fluent English required; Spanish proficiency is also required with intermediate Spanish as a minimum. Additional languages are a plus.
• Strong attention to detail a proactive attitude reliability and a collaborative mindset.
• Flexibility to work different shifts including mornings evenings weekends holidays and special events.
• Ability to stand and walk for extended periods and safely perform the physical duties of the position with or without reasonable accommodation.
• Commitment to Yurbban Hospitality Groups service standards safety procedures and professional appearance guidelines.

Work Location: 100% on-site position at Lennox Hotel Miami Beach Florida .

Employment Type: Full-time long-term position.

Compensation: $18 per hour plus applicable tips.

FLSA Classification: Hourly non-exempt tipped position with benefits according to the company handbook.

What We Offer

• Competitive compensation according to the position and experience.
• Career growth opportunities within a fast-expanding international hospitality group.
• Continuous training and development through Yurbban Academy.
• A workplace where professionalism teamwork and a great atmosphere go hand in hand.
• Quarterly afterworks and team-building activities.
• Paid time off paid holidays and your birthday off.
• Discounts on national and international stays for you your family and friends.
• Discounts on wellness and gyms.
• Health and retirement benefits according to company policy.

If youre passionate about hospitality enjoy leading by example and believe that great service starts with a great team wed love to meet you!

Join Yurbban Hospitality Group and help us create moments worth remembering!