Catering Sales Manager - Marriott Fort Collins, Colorado

Job Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Catering Sales Manager for the Marriott in Fort Collins, Colorado.

Come be a part of Fort Collins, Colorado's PREMIER Full-Service hotel! At Marriott, we never stop searching for inventive ways to serve our customers, provide opportunities for our associates, and grow our business. The company that began as a nine-seat A&W root beer stand in 1927 is recognized today as a top employer and for its superior business operations.

Be Inspired! Be Empowered! Be You!

“With Marriott’s TakeCare culture, associates are always the heart of our business.” – Bill Marriott

POSITION SUMMARY:

THIS POSITION PERFORMS CATERING SALES DUTIES AND AIDS IN MANAGING ACCOUNTS TO ACHIEVE GUEST SATISFACTION AND TO SOLICIT PAST AND NEW BUSINESS TO ENSURE ALL CATERING REVENUE GOALS ARE ACHIEVED OR EXCEEDED. COORDINATES THE DEVELOPMENT AND SOLICITATION OF BUSINESS FROM ALL MARKETS TO ENSURE THE NECESSARY ADVANCE BOOKINGS NEEDED FOR A SUCCESSFUL AND PROFITABLE CATERING OPERATION FOR THE HOTEL. THIS POSITION IS RESPONSIBLE FOR BOOKING EVENTS,CREATING BANQUET EVENT ORDERS, CONTRACTS AND FINALIZING FUNCTION DETAILS. IN ADDITION TO CATERING DUTIES, THIS PERSON WILL ALSO BE RESPONSIBLE FOR COORDINATING ALL CORPORATE, WEDDING AND SPECIAL EVENT BUSINESS.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

THE POSITION REQUIRES THE ABILITY TO PERFORM THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION:

• HANDLES ACCOUNTS DETAILS SO THAT PERTINENT ASPECTS OF SOLICITATION AND CLOSING ARE COMPLETE ANDDOCUMENTED.
• COMMUNICATES WITH OTHER DEPARTMENTS TO ENSURE PROPER HANDLING AND SERVICING OF ACCOUNTS.
• MAINTAINS ALL FILES, CORRESPONDENCE AND RECORDS IN THE DEPARTMENT.
• ANSWERS TELEPHONES AND RESPONDS APPROPRIATELY TO REQUESTS.
• PREPARES INFORMATION FOR, MEETS WITH AND ENTERTAINS CLIENTS AS DEEMED APPROPRIATE BY POTENTIAL BUSINESS FROM THAT ACCOUNT.
• ASSISTS THE SUPPORTIVE STAFF WITH THE MAINTENANCE OF SALES FILES.
• ORDERS AMENITIES FOR MEETING PLANNERS OR VIP’S.
• INCREASES VISIBILITY OF THE HOTEL BY ACTIVELY PARTICIPATING IN THE COMMUNITY.
• KEEPS IMMEDIATE SUPERVISOR PROMPTLY AND FULLY INFORMED OF ALL PROBLEMS OR UNUSUAL MATTERS OF SIGNIFICANCE.
• PERFORMS ALL DUTIES AND RESPONSIBILITIES IN A TIMELY AND EFFICIENT MANNER IN ACCORDANCE WITH ESTABLISHED COMPANY POLICIES AND PROCEDURES INCLUDING SAFETY PROCEDURES AND LOCAL, STATE AND FEDERAL LAWS AND REGULATIONS.
• AT ALL TIMES PROJECTS A FAVORABLE IMAGE OF THE HOTEL GROUP & HOTEL TO THE PUBLIC.
• KNOWLEDGE OF A HOTEL STRUCTURE AND HOW ALL DEPARTMENTS INTERACT.

OTHER DUTIES

PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES,RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.

QUALIFICATIONS:

• 1+ Year Sales - hotel experience preferred
• 2-4-year college degree a plus

REQUIRED SKILLS / ABILITIES:

• IN ADDITION TO PERFORMANCE OF THE ESSENTIAL FUNCTION, THIS POSITION MAY BE REQUIRED TO PERFORM A COMBINATION OF THE FOLLOWING SUPPORTIVE FUNCTIONS, WITH THE PERCENTAGE OF TIME PERFORMING EACH FUNCTION TO BE SOLELY DETERMINED BY THE SUPERVISOR BASED UPON THE PARTICULAR REQUIREMENTS OF THE HOTEL.
• CONDUCTS PROPERTY SITE INSPECTIONS WITH POTENTIAL CUSTOMERS.
• TRAVELS TO INDUSTRY-RELATED TRADESHOWS IN VARIOUS DESTINATIONS AROUND THE WORLD.
• PARTICIPATES IN KEY ORGANIZATIONS AS RECOMMENDED BY THE DIRECTOR OF SALES.
• OTHER DUTIES AS ASSIGNED BY THE DIRECTOR OF SALES.
• PARTICIPATE IN MANAGER ON DUTY PROGRAM.
• ABILITY TO LISTEN EFFECTIVELY AND TO SPEAK ENGLISH CLEARLY TO COMMUNICATE WITH CUSTOMERS AND TEAM MEMBERS AND PREPARE WRITTEN COMPLEX REPORTS OF ROOM AVAILABILITY AND REVENUES GENERATED.
• MUST HAVE COORDINATING SKILLS AS PERTAINS TO DETERMINING TIME, PLACE AND SEQUENCE OF OPERATIONS OR ACTION.
• BASIC MATHEMATICAL SKILLS AND CONSIDERABLE SKILL IN THE USE OF A CALCULATOR TO PREPARE MODERATELY COMPLEX MATHEMATICAL CALCULATIONS WITHOUT ERROR.
• ABILITY TO ANALYZE INFORMATION AND MAKE EFFECTIVE JUDGMENTS.
• ALL TEAM MEMBERS MUST MAINTAIN A NEAT, CLEAN AND WELL-GROOMED APPEARANCE (SPECIFIC STANDARDS AVAILABLE).

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

What we offer:

• Salary Range: 62k - 70k yearly
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program