Customer Insights & Experience Programs Manager
BoF Careers
Bloomingdale's is seeking a Manager, Voice of Customer Programs to lead customer feedback programs, deliver actionable insights, and partner with stakeholders to shape customer experience strategy. The role oversees NPS/CSAT programs, manages third-party platforms, develops research initiatives, and translates findings into strategic recommendations across merchandising, operations, and brand initiatives. #J-18808-Ljbffr BoF Careers
Vacancy posted 3 days ago
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