Chief of Staff, Design

Chief of Staff, Design

About the Company

Globally-recognized e-commerce platform

Industry
Internet

Type
Public Company

Founded
1995

Employees
10,001+

Categories

• Internet
• E-Commerce & Marketplaces
• Technology

Specialties

• e-commerce
• retail
• internet
• and technology

Business Classifications

• B2C
• Marketplace

About the Role

The Company is seeking a Chief of Staff and Head of Business Operations for its Design organization. This strategic role involves serving as a key partner to the VP, Head of Design, and leading the operational aspects of the design team. The successful candidate will be responsible for creating and maintaining the systems and processes that allow the design team to focus on high-impact work. This includes overseeing staff, business, and strategy operations, and ensuring that the organization is aligned with its most important goals. The role also requires the ability to anticipate and address emerging needs and risks, as well as to drive complex, cross-functional initiatives. Applicants for this role should have a minimum of 12 years' experience in design operations, design program management, product operations, business operations, or a related discipline within a complex product or technology organization. The ideal candidate will have a proven track record as a trusted advisor to senior executives, exceptional systems thinking, and the ability to lead and develop high-performing teams. Key responsibilities include leading the design's business operations and investment strategy, serving as a primary operational partner across the company, and continuously improving the organization's operating cadence. The role demands a leader with high integrity, exceptional judgment, and a forward-looking perspective on how AI, automation, and new ways of working can enhance organizational effectiveness.

Hiring Manager Title
VP, Head of Design

Functions

• Design
• Operations