Assistant Store Manager

We are seeking the talents of a Assistant Store Manager to contribute to the next chapter of Sézane’s journey. The position is based in NoLita in New York, NY. Responsibilities Ensure a unique customer experience within your boutique Animate the customer journey by relying on a team of ambassadors Optimize the quality of the service at each stage of the customer journey Convey information and promote personalization services to advisors and customers Embody brand values and ensure an omni-channel experience at all times Manage customer satisfaction using various tools, implementing dedicated action plans Develop customer loyalty and creating new relationships Explore the customer database (clienteling and management of dissatisfaction) Recruit, retain and follow up of all team members Operational Marketing Guarantee the performance of the apartment through animations or events Deploy and supervise all programming while ensuring compliance with the image and guidelines transmitted by the head office marketing team Managing and Developing Your Team Lead and develop a team of sales advisors Manage your team by motivating them and creating a positive and harmonious work environment Foster cooperation within the team and between team leaders Integrate new employees Supervise and increase the skills of your team through floor coaching, feedback and annual performance interviews Propose and set up, in conjunction with the training manager, continuing education and coaching courses for sales advisers Demonstrate managerial courage to support its employees Disseminate and circulate information Have a 360‑vision: ensure that you always optimize your team organization in a process of continuous improvement Guarantee the Brand Image Ensure proper maintenance of the apartment Participate in the correct integration of the collections and ensure follow‑up Ensure the maintenance of high level of visual merchandising throughout the day Ensure that business opportunities are maximized through effective store management Follow fashion trends, ensure competitive intelligence Coordinate or participate in the planning of in-store marketing events Salary: $75,000 annually Plus a competitive benefits package Sézane recruits and values all talents, whatever your gender, age, nationality, culture, religious beliefs or sexual orientation. #J-18808-Ljbffr