Beaumont Emergency Hospital Patient Access Manager - Beaumont Texas

Job Description

Job Description

Department: Registration

FLSA Status: Exempt

Grade/Level:

Job Type: Administrative

Work Schedule : Monday - Friday /As Needed

 

 

Job Status: Full Time

Reports To : CEO

Amount of Travel Required: None

Positions Supervised : Patient Access Specialists

 

POSITION SUMMARY

Personally, or through delegation, facilitates the registration/admissions procedures for the facilities patients. The Patient Access Manager provides direct supervision to Patient Access Specialists. Responsible for scheduling and ensuring adequate coverage of the registration desk, monitoring the front desk quality, orientation of new employees and ongoing oversight of staff training. This position also includes responsibility for the creation of and adherence to established processes. The overall goal of this position is to ensure high quality service for patients and the accuracy of information affecting both pre and post visit services.

 

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

 

Essential Functions Statement(s)

1. Ensures proper utilization of software and
2. Offers guidance to employees related to point-of-service collections
3. Creating and maintaining front desk
4. Responsible for on-going staff education and
5. Ensures to the highest level of accuracy and completeness of daily
6. Ensures high level of quality services provided to
7. Obtain the required patient co-pay in a respectful and dignified
8. Ensure operational readiness of the front
9. Greet all patients, visitors, and vendors who patron the facility in a welcoming Treat all patients, visitors, other business contacts and staff members professionally and with respect.
10. Initiate the minimal guest co-pay for all patients in accordance established guidelines on the patient's insurance plans or collect payment for services in accordance with company
11. When cash payments are received, place cash in a secure location as directed by
12. Scan documents into the electronic health record (EHR) as directed by
13. Perform daily tasks as a measure to ensure the appropriate and efficient operation of the front Such tasks will include but not limited to accurately creating patient registration records, labels, ensuring the completion of all registration paperwork.
14. Ability to exercise sound judgment; apply effective written and oral communication techniques with all business contacts to include but not limited to guests, employees, vendors, members of administration, and the general publ
15. Answer phone calls timely and professionally as May be required to route phone calls accurately throughout the facility as needed.
16. Verify various types of insurance and co-pays in accordance with company policies and Collect co-pays in accordance with established company policies and procedures
17. Perform routine measures to ensure compliance relative to issues applicable to the preservation, accuracy, and completeness of all patient charts.
18. Reconcile financial logs and cash ledger. Make deposits of cash as needed and ensure that the cash box does not exceed the established cash limits. Make appropriate notations of transactions on the financial
19. Ensure completeness and accuracy of daily patient financial logs. Make corrections of errors and missing information.
20. Compile data or information as
21. Maintain confidentiality of patient related issues and medical records outlined by HIPAA and company Maintain confidentiality of company and employee information as outlined in company policies.
22. Comply with attendance standards and routinely attend required staff Able to work various shifts with or without notice.
23. Remain flexible relative to changing staffing patterns and participate in temporary assignments. May be required to work outside traditional work hours to meet the overall demands of this job. Personally covers shifts as needed with limited notice.
24. Ability to prioritize work assignments and to work with limited
25. Ability and skill to address various issues related to administration, registration, insurance verificat