Customer Service Representative

Position: Customer Service Representative Location: Los Angeles, CA Job Id: 22845-A0756-2 # of Openings: 1 Customer Service Representative TWO MEN AND A TRUCK ® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer Base pay of $18.50 hour + commission on sales. Career advancement opportunities – we are committed to promoting from within M-F 8am – 5pm w/ occasional weekend availability Perks! Contests, grill-outs, work with an awesome team! What You’ll Do Provide outstanding customer service on all calls and online inquiries. Recommend moving services and products based on cost, availability, and customer specifications. Input information into internal move software to provide accurate moving estimates and schedule moves. Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. Prepare move-related paperwork and documents. All other duties as assigned. What We’re Looking For High school diploma or GED; Associate degree in a related field preferred. At least 1 year of sales and customer service experience. Excellent customer service skills: effective listening and communication. Ability to multi-task and enter customer data into move software while on the phone. Confidence to initiate customer contact and comfortable asking for the sale. I am willing to submit to pre-employment background check and drug screen. Creative problem-solving skills. Excellent organization and time management skills. Strong team player who works productively with a wide range of people and personalities. This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in 1919 Vineburn Ave Los Angeles Ca 90032. The employers at this location are Jason Crenshaw and James Sumlar. #J-18808-Ljbffr