Operations Support Specialist

Job Description

We are seeking a highly organized and detail-oriented Operations Support Specialist to join our team. This entry-level role is ideal for someone who enjoys working with data, thrives in a fast-paced office environment, and is comfortable wearing multiple hats throughout the day.

Candidates with backgrounds in logistics, office management, receptionist/front desk roles, administrative support, or other high-volume office environments are encouraged to apply. Strong Excel skills, computer proficiency, and the ability to multitask are essential.

You'll support daily operations by managing data, updating internal systems, organizing workflows, and helping maintain accurate records of electrical poles, cable routes, and system grids.

Key Responsibilities

Data & System Support

Enter, update, and maintain large volumes of operational data with accuracy.

Work within internal systems to plot electrical poles, map cable connections, and update grid layouts.

Perform data validation and quality checks to ensure accuracy across all records.

Track updates, corrections, and workflow changes in real time.

Excel & Reporting

Use advanced Excel functions (pivot tables, lookups, formulas, filters) to organize and analyze data.

Generate reports and summaries for operations, engineering, and management teams.

Clean, merge, and format datasets to support daily workflows.

Operational Coordination

Support day-to-day operations by managing schedules, documentation, and workflow tracking.

Communicate with internal teams to ensure smooth handoffs and timely updates.

Assist with organizing files, records, and project information.

General Office Support

Help streamline processes and improve organization across the department.

Take on a variety of administrative and operational tasks as needed.

Adapt to shifting priorities and support multiple projects at once.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Strong Excel skills and comfort working with large datasets.

Excellent computer proficiency and ability to learn new systems quickly.

Strong organizational skills and attention to detail.

Ability to multitask and manage competing priorities.

Experience in logistics, office management, receptionist/front desk work, administrative support, or similar roles.

A willingness to wear multiple hats and jump in wherever needed.

High School Diploma