Information Technology Manager

An experienced, hands-on IT Manager to own the company's internal IT infrastructure, systems, and employee technology support. This person will be the primary owner of day-to-day IT operations and should be comfortable personally handling issues while also establishing strong processes, security, and reliability across the environment. Key responsibilities will include: Employee helpdesk and end-user support Laptop, desktop, software, and endpoint management Network infrastructure, connectivity, VPN, and related systems Server, cloud, storage, backup, and recovery administration Microsoft 365 and other corporate SaaS administration Identity, access, permissions, and account lifecycle management Cybersecurity practices, patching, monitoring, and vulnerability management IT vendor, licensing, hardware, and software management Employee onboarding and offboarding from an IT perspective Documentation, standards, disaster recovery, and business continuity Qualifications 10+ years of experience We are looking for someone who is highly self-sufficient, responsive, service-oriented, and technically strong. This is not a role for someone who primarily manages through others. The right candidate should enjoy being the person who can diagnose a problem, make a decision, and get it resolved. Experience supporting a B2B software company or similar technology-driven environment would be strongly preferred. #J-18808-Ljbffr Bell & Associates, Inc.