Parole Agent II (Specialist), Adult Parole

Job Description and Duties

Individuals who are eligible for a Training and Development Assignment may also be considered for this position.

The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented  a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real- time updates throughout the hiring process.

HRTS will require new candidates to set up an account, which allows them to track their application’s progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from View email address on calcareers.ca.gov or View email address on calcareers.ca.gov (depending on the email provider), with direction on creating and/or  accessing their account.

For HRTS communication, this is in reference to Job Requisition (JR) 4176. CDCR /CCHCS employees are encouraged to use their existing CDCR email address on their job  application.

This advertisement  is for a Parole Agent II Specialist position located in Alameda County. Please indicate the position number on your application: 061-004-9762-200.

You will find additional information about the job in the .

Working Conditions

This position is located in Alameda County.  

Special Requirements

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at 

Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to  . 

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Willingness to promote an inclusive workplace that empowers employees from a variety of backgrounds, perspectives, and personal experiences.

These qualifications define a versatile program specialist. They require an individual who combines direct criminal justice or social work experience with strong administrative, technical, and interpersonal skills to guide formerly incarcerated individuals back into society.

1. Ree ntry & Caseload Management

• Targeted Caseload Oversight: Proven ability to manage specific, individualized rehabilitation plans.

• Correctional/Social Work Experience: Background in the criminal justice or reentry space, whether in a sworn law enforcement (peace officer) capacity or a civilian role.

2. Advanced Interpersonal Skills

• Client Rapport & Advocacy: Great communication skills for motivational interviewing, de-escalation, and building trust with justice-involved populations.

• Stakeholder Collaboration: Ability to coordinate effectively with law enforcement, housing partners, and social service networks.

3. Technical & Administrative Proficiency

• Documentation & Data Entry: Strong computer skills for managing daily operations and tracking participant progress in client management software.

• Professional Writing: Ability to draft, maintain, and submit formal reports and individualized service plans.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR)  website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at

This webpage is intended to provide general information. Benefit eligibility may be based on  job classification, bargaining unit, time base and length of appointment.

Statement of Qualifications

Please submit a SOQ, no more than 1 page in length, single spaced, Times New Roman size 12 Font, 1" margins, indicating your name at the top. Must number and restate each question with the response below each question. 

1. What does reentry mean to you in regards to the reintegration of a supervised person back into the community?

2. Please explain how your knowledge, skills, and experience make you the best candidate for the position of the Parole Agent II (Specialist) of the Community Re-Entry Unit.

For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit  Work4CA: How to Write a Statement of Qualifications .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  A Statement of Qualifications is required and must be submitted with your Examination /

  Employment Application ( STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications”  section below for specific requirements.