Scheduling Coordinator
Little Sisters of the Poor
The role of the Office of Human Resources at Queen of Peace Residence is to assist the Little Sisters of the Poor in cultivating a work environment that values equal opportunity, diversity, teamwork and individual excellence. Through sound policies and practices, it balances the needs of the employees and the needs of the Home and its Residents, while ensuring compliance with all federal and state laws and adherence to the spirit of the Home’s mission. An employee at Queen of Peace Residence assists the Little Sisters of the Poor in their mission of hospitality by welcoming the elderly poor, making them happy and caring for them until death. Working collaboratively with the Little Sisters, each employee is asked to contribute to the family spirit and the daily life of the Home following the example of St. Jeanne Jugan. Interested applicants for employment at Queen of Peace Residence may apply by submitting an Application for Employment or a resume along with a cover letter to the Office of Human Resources. The Little Sisters of the Poor Queen of Peace Residence is an Equal Opportunity Employer and, as such, does not discriminate in the terms and conditions of employment on the basis of race, age, color, sex, affectional or sexual orientation, familial status, atypical hereditary cellular or blood trait, marital status, religion, national origin, ancestry, citizenship, veteran status, physical or mental disability. The Home conducts background checks pursuant to federal and state law on all personnel involved in resident care, or who have access to residents’ possessions. Queen of Peace Residence offers a comprehensive benefit package which includes medical, dental, pension, life and disability insurance. Application for Employment – form for candidates interested in employment opportunities at Queen of Peace Residence. Completed forms should be mailed to the attention of the Office of Human Resources. Location: Queen of Peace, NY Job Id: 253 # of Openings: 1 MISSION The Scheduling Coordinator will carry out duties in keeping with the mission of Little Sisters of the Poor, namely the caring for the aged poor with love, respect and dignity. “Making the elderly happy, that is what counts” was a saying of the Little Sisters of the Poor foundress Saint Jeanne Jugan. Central to this philosophy is the promotion of a holistic approach for our Residents in an atmosphere of kindness and respect in creating a family spirit. JOB OBJECTIVE This position allocates staffing resources in collaboration with all department heads, directors, and supervisors of the Home. The Scheduler accomplishes these duties by (1) collaborating on and maintaining physical and electronic employee schedules; (2) taking action to assure the best possible care for the Home’s Residents at the best value; (3) promoting a positive working environment by building effective and trusting relationships with employees, colleagues, supervisors and Religious Sisters. JOB RESPONSIBILITIES AND DUTIES Facilitate the use of Little Sisters staff by posting staffing schedules on a master schedule with accuracy; keeps schedules updated on a daily basis during regular office hours at the Home. Be on call at specified times during the work week, as determined by the Home, to assure appropriate staffing levels while using good judgment as to avoid any unnecessary overtime. Adhere to the Home’s guidelines when decerning the use of an in-house pool and/or outside employment agencies, as well as canceling unneeded outside employment staffing in a timely manner to avoid any additional cost to the Home. Accept and document messages regarding illness/absenteeism electronically and/or using appropriate physical forms. Inform supervisors and Human Resources of any schedule changes or potential staffing shortages on a timely basis. Maintain strict confidentiality regarding all employee pay, benefit, and personal information, or any other Human Resources information to which access is given. Accurately record and report worked time via the employee time clock and submit any recorded worked time hours at the end of each pay period for any work approved and performed off the Home’s premises to Human Resources and/or payroll. Be issued a Home cell phone to receive or make calls regarding scheduling. This phone is not permitted for personal use. Work effectively and cooperatively as a team member within their department and with all other departments and/or disciplines. Perform other duties assigned by supervisor, e.g. typing, filing, record keeping, front door receptionist relief, payroll, etc… with promptness, efficiency, and accuracy. Additional non-administrative duties maybe assigned depending on qualifications. WORK SETTING/ENVIRONMENT The Scheduling Coordinator will perform work primarily indoors. They may also attend meetings/seminars outside of the facility or may participate in outdoor activities of the Home. The work environment is well lighted, clean and suitable to tasks performed by the employee within temperature control standards that govern a skilled care facility. The potential at risk factor pertains to CategoryI exposure to blood, body tissue, fluids, with occasional exposure to hazardous materials and bodily injury/illness. Seldom are there exposures to toxins. EQUIPMENT OPERATED The Scheduling Coordinator will be expected to operate a variety of equipment, i.e. desktop computer, laptop computer, printer, scanner, copy machine, calculator, fax machine and telephone. PHYSICAL AND COGNITIVE REQUIREMENTS TO PERFORM THE ESSENTIAL JOB FUNCTIONS Perform simple motor skills such as standing, walking, sitting, etc. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. Remember simple and multiple tasks and assignments given to self/others, ranging from short to long periods of time, concentrate on moderate to fine detail with constant interruption, and attend to a task/function for more than 30 minutes at a time. Visually see up close, at a distance, and adjust focus as needed for the position. Adequately hear and answer telephone calls, respond to emergency alarms, and communicate effectively with others in English, both in writing, and speaking. Cognitive ability to consistently understand theories behind several related concepts, comprehend, remember, and follow multiple tasks/directions over long periods of time. Occasionally lift and/or move up to 20 pounds. Concentrate on moderate to fine detailed items with sometimes constant interruption. Deal effectively and calmly with stress created by Residents’ illnesses, disabilities and the aging process, organizational change, and working cooperatively as part of the health care team. This job description is not intended to be all-inclusive. The employee will also perform other reasonable related duties as assigned by the supervisor or other management. Management reserves the right to change job responsibilities, duties, and hours as needed. This document is for management communication only and not intended to imply a written or implied contract of employment. I have read and understand this job description. I agree to accept the responsibilities and duties as outlined. JOB STANDARDS A high school diploma with prior administrative support experience. Ability to adapt to a variety of changing duties and priorities. Capacity to understand and follow instructions, be detail-oriented and accurate. Excellent interpersonal skills with employees, supervisors, religious Sisters, and Residents communicating with tact, diplomacy, professionalism, and gentleness. Strong organizational qualities coupled with the ability to meet deadlines and work well under pressure. Solid computer skills are essential (Microsoft Word, Excel, the Internet and email), and previous experience with commonly encountered payroll systems, e.g. Paycor, Paylocity, etc. Necessary discretion to maintain confidential information as this position will be exposed to sensitive personal and organizational information. The ability to perform the essential job functions with or without reasonable accommodation. Little Sisters of the Poor Queens Queen of Peace Residence 110-30 221st Street Queens Village, New York, 11429-2597 Phone: View phone number on click.appcast.io Fax: View phone number on click.appcast.io #J-18808-Ljbffr
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