Email Services Systems Administrator - TS/SCI with Polygraph

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Email Management, Email Services, Exchange Certifications: None Experience: 6 + years of related experience US Citizenship Required: Yes Job Description: ENDPOINT MANAGEMENT SYSTEMS ADMINISTRATOR YOUR IMPACT Own your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise—directly, contributing to a mission that protects our nation every day. CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what’s next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we’ll strengthen continuity and drive the next generation of innovation. MEANINGFUL WORK AND PERSONAL IMPACT As an Email Services Systems Administrator supporting CIS, you will operate, secure, and optimize enterprise email and messaging services across complex multinetwork environments. You will maintain high availability email platforms, ensure reliable communication services, and sustain cloud enabled collaboration capabilities that directly support mission critical operations. Your work enhances the resilience, performance, and readiness of enterprise messaging systems relied on by users worldwide. KEY RESPONSIBILITIES: Administer, maintain, and troubleshoot enterprise Exchange and M365 email systems, ensuring high availability, secure operations, and reliable mail flow across multiple networks Support email architecture components including mailbox databases, transport services, journaling, archival/retention systems, SMTP relays, and message hygiene tools Manage identity and access for messaging services, including authentication, PKI based access, mobile access policies, and integration with directory services Monitor system health, capacity, and performance; perform diagnostics; and implement corrective actions for service disruptions or degraded functionality Support migrations, upgrades, and sustainment of both on premise and cloud based messaging platforms, ensuring seamless integration and minimal user impact Execute backup, recovery, and failover operations for Exchange systems and related messaging components, validating resilience and continuity of operations Troubleshoot complex issues involving authentication, DNS, PKI, mobile clients, cross domain routing, and dependencies across hybrid environments Maintain documentation, SOPs, service configurations, and operational artifacts supporting sustainment, change management, and continuous improvement Apply security patches, cumulative updates, and platform hotfixes across Exchange, M365, and messaging related infrastructure to maintain compliance and secure service baselines Identify and remediate noncompliant messaging systems by reviewing vulnerability and SCAP reports, resolving patch exceptions, and validating corrective actions across messaging environments WHAT YOU’LL NEED TO SUCCEED: EXPERIENCE REQUIREMENTS: Email Services Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑related field or 8+ years of relevant IT experience in lieu of a degree. Email Services Systems Administrator Principal - Requires a Bachelor’s degree in an IT‑related field or 10+ years of relevant IT experience in lieu of a degree. Email Services Systems Administrator Sr. Principal - Requires a Bachelor’s degree in an IT‑related field or 12+ years of relevant IT experience in lieu of a degree. CLEARANCE: Active TS/SCI clearance with a favorable Polygraph CERTIFICATIONS: Meet DoD 8140 Information Assurance Workforce certification requirements (e.g., Security+ CE) Hands-on experience administering Exchange (on-premises) and M365 messaging services in enterprise or multi-network environments Strong proficiency with email routing, SMTP, DNS, authentication, certificates, and mobile/ remote email access Experience with secure configuration, retention/archival policies, and compliance requirements for enterprise messaging Familiarity with patching, vulnerability remediation, and configuration compliance for messaging platforms Ability to diagnose and resolve complex messaging, access, routing, and authentication issues across hybrid environments Strong documentation, communication, and cross team collaboration skills US citizenship required LOCATION: Onsite GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. #CIS The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction Additional Work Locations: USA CO Colorado Springs - 8610 Explorer Dr (COC036), USA DC Washington, USA FL MacDill AFB - 7115 S Boundary Blvd (FLC096), USA VA Springfield - 7770 Backlick Rd (VAS110) Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world. For more information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT