Program Coordinator II

Program Coordinator II

The Department of Developmental Disabilities (DDS) is seeking a dynamic, collaborative, and innovative Program Coordinator II to join the Community Systems Team. This position plays a key role in strengthening community-based supports and advancing initiatives that improve opportunities and outcomes for individuals with intellectual and developmental disabilities and autism across the Commonwealth. The Program Coordinator II works closely with Area Offices, Regional Offices, Central Office staff, community organizations, providers, state agency partners, and stakeholders to support the development, implementation, and coordination of programs and initiatives that enhance community inclusion, accessibility, and system capacity. This position serves as a resource across the department, using data, collaboration, and strategic planning to identify needs, support continuous quality improvement, and promote best practices.

Duties and Responsibilities (these duties are a general summary and not all inclusive): Collaborate with Area Offices, Regional Offices, and Community Systems Team members to plan, implement, and monitor statewide community initiatives. Build and maintain strong partnerships with community organizations, providers, advocacy groups, individuals receiving services, families, and other stakeholders to strengthen community resources and opportunities. Lead departmental efforts related to Assistive Technology by promoting awareness, supporting implementation, identifying emerging technologies, coordinating training opportunities, and serving as the primary resource for staff and community partners. Partner closely with the Autism Program Coordinator II and the Family Supports Director to develop and coordinate initiatives that enhance services, supports, and community engagement for individuals and families. Support housing-related initiatives by collaborating with internal and external partners to expand housing opportunities, improve access to community living resources, and address barriers to successful community integration. Collect, analyze, and interpret program data to identify trends, measure outcomes, inform decision-making, and support strategic planning and continuous improvement efforts. Develop reports, presentations, guidance documents, and other materials to communicate program activities, recommendations, and outcomes. Coordinate workgroups, committees, meetings, and special projects involving multiple stakeholders across the department and community. Research emerging practices, policies, and innovative approaches that strengthen community systems and improve services for individuals with developmental disabilities. Provide technical assistance, consultation, and training to staff, providers, and community partners regarding community resources, initiatives, and best practices. Represent the Department on internal and external committees, collaborative groups, and community forums as assigned. Perform additional duties and special projects as assigned in support of the Community Systems Team mission.

Preferred Qualifications The ideal candidate will demonstrate: Knowledge of developmental disabilities, autism, community services, and person-centered supports. Experience building collaborative relationships with diverse stakeholders across public and private sectors. Strong project management, organizational, and problem-solving skills with the ability to manage multiple priorities. Experience collecting, analyzing, and presenting data to support planning and decision-making. Excellent written and verbal communication skills, including the ability to prepare reports, facilitate meetings, and deliver presentations. Ability to work independently while contributing effectively as part of a collaborative team. Experience coordinating cross-functional initiatives and managing complex projects. Knowledge of assistive technology, housing resources, family supports, or community inclusion initiatives is highly desirable. Proficiency with Microsoft Office applications and other data management and reporting tools.

About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit:

Pre-Hire Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes:

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check

ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with Mass Careers, including logging into your profile and/or resetting your password, please call the Employee Service Center at View phone number on click.appcast.io for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at View phone number on click.appcast.io Ext. #4.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.