Bilingual Service Desk Technician - Mandarin/English (Night Shift)
Logicalis, Inc.
Logicalis is seeking a diligent Service Desk professional fluent in Mandarin and English to triage and document incidents for Managed Services NOC. You will utilize ServiceNow, communicate with customers and vendors, and follow ITIL-based processes to resolve outages and fulfill service requests. The role requires a 1-year IT service desk background, strong troubleshooting and communication skills, and availability to work Sunday through Thursday, 9 PM to 6 AM EST. #J-18808-Ljbffr Logicalis, Inc.
Vacancy posted 5 days ago
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