QA Specialist

Overview Job Summary The QA Specialist is responsible for executing assigned test plans on pre-release software builds to identify and document English text defects. This role performs routine testing activities within defined procedures and supports short-term project outcomes under the guidance of the QA Management team. This position spends most of its time in hands-on game testing and actively contributing to bug reports. Hybrid Work Model In support of QA project needs, the position may conduct compliance testing to ensure software meets regulatory and performance requirements, assist with footage capture for ratings board submissions, and provide additional localization and functional testing support to QA leads as assigned. Duties and Responsibilities Execute assigned test plans to support submission of titles to first-party platforms free of functional, grammatical, and graphical defects. Conduct English Localization testing across a wide variety of game titles. Perform first-party compliance testing, primarily supporting Sony, Nintendo, and Microsoft platforms. For PC platforms (Steam, EGS, Origin), follow SEGA’s PC Best Practices and perform internal QA reviews. Regression test assigned defects to confirm resolution. Attend project meetings and provide regular status updates and completed end-of-pass reports to stakeholders as needed. Other responsibilities are performed as assigned or needed. Qualifications and Skills Working in-office is an essential function of this position. This requirement of face-to-face interaction is in place to ensure effective supervision, collaboration, and teamwork. In-office attendance is required for the following reasons: For effective supervision of employees and our work product, which includes ensuring all employees have necessary oversight of their work and access to supervisory assistance, which includes meetings to review work product, deadlines, and status. To foster communication and collaboration among team members, which includes spontaneous brainstorming sessions and exchanges of ideas, quick access to team members to enable collaborative problem-solving, and stronger cohesion among co-workers and within teams. To enhance the sharing of information necessary to effective job performance and product creation. To enhance understanding of our stakeholders’, work and business needs, facilitate a more seamless and organic workflow, and ultimately increase efficiency and successful outcomes. 2+ years of Quality Assurance experience Strong written and verbal communication skills Ability to switch between multiple projects and testing assignments Moderate knowledge of Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint Understanding of PC hardware and current generation consoles Bonus Experience testing pre-release or live games Exposure to localization testing or text editing Experience capturing gameplay footage or assets Familiarity with compliance or first-party QA testing Familiarity with Atlassian products #J-18808-Ljbffr Sega of America, Inc.