Scheduling Coordinator
Home Care Association of America
Home Care Association of America - - Responsibilities: Client Services Management: Ensure all commitments to clients are fully met and maintain 100% fill-rate through coordination with Strategic Scheduling, Field Resources/Support, and Office Team.; Onboard new clients with Strategic Scheduling to facilitate quick and efficient onboarding.; Ensure 100% execution of client and caregiver introductions with clear communication to office staff and leadership.; Caregiver Support, Engagement, and Accountability: foster a supportive environment and conduct annual caregiver reviews to support engagement and retention.; On-Call Responsibilities: participate in the Operations Team on-call rotation every other weekend and promptly fill caregiver call-offs; cover shifts when necessary.
Vacancy posted 3 days ago
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