Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

$20 - $21 per hour

City Personnel

Job Description

Job Description

Are you a detail-oriented, customer-first professional who thrives in a fast-paced environment? A premier distribution company in West Greenwich, RI is looking for a Customer Service Representative to join their team and deliver exceptional support.

This role is a perfect match for a dependable individual who values clear communication, handles logistics inquiries with ease, and wants to make a positive impact on our client relationships and delivery network.

Compensation
  • Hourly Rate: $20.00 – $21.00

Key Responsibilities of the Customer Service Representative

  • Order & Inbound Support: Manage a steady volume of incoming phone calls and digital inquiries regarding beverage orders, delivery schedules, and product availability.

  • Client Resource: Act as a reliable point of contact, offering accounts (retailers, restaurants, and bars) precise details regarding product catalogs, pricing, and active promotions.

  • Problem Resolution: Efficiently investigate and resolve delivery discrepancies, inventory shortages, or billing inquiries to preserve high levels of customer satisfaction.

  • Precision Documentation: Maintain accurate account records by entering detailed order modifications, tracking notes, and updates into the distribution database in real time.

  • Team Collaboration: Partner with logistics, warehouse, and sales teams to streamline delivery workflows and resolve complex customer needs effectively.


Qualifications of the Customer Service Representative

  • Experience: Previous experience in a call center or high-touch customer support environment is required; a background in logistics, hospitality, or food and beverage distribution is highly preferred.

  • Efficiency: A proven ability to manage competing priorities and track delivery logistics while maintaining strict accuracy and organization.

  • Technical Savvy: Comfortable navigating order management software, CRM platforms, and standard office software suites.

  • Professionalism: A positive, adaptable attitude with a willingness to assist in administrative tasks and team-wide initiatives.

  • Local Presence: Reliable ability to commute to our facility located in West Greenwich, RI.


Submit your resume today for immediate consideration!

Want to explore more exciting job opportunities? Click here

Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request

Join a Top Workplace in Rhode Island!

Recognized as one of The Providence Journal’s Top Workplaces , City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts.

At City Personnel, we don’t just match talent with opportunity. We invest in your growth and well-being. When you work with us, you’ll enjoy:

  • Dedicated Career Coaching to help you with resumes, interviews, and career planning.

  • Referral Program that rewards you for helping others find great opportunities.

  • Temp Employee Benefits: Paid Sick, Holiday Pay, Health Insurance, Weekly Pay

City Personnel isn’t just a staffing agency. It’s a team that values you, celebrates your wins, and helps you succeed every step of the way.

Ready to take the next step in your career?

Apply today and experience why we’ve been voted a Top Workplace in Rhode Island!

Contact us today at View phone number on ziprecruiter.com to find your perfect job match!

IND123

Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in West Greenwich, RI vacancy
  •  ...Job Description Job Description Our client is looking for an experienced Customer Service professional to help with a 3 month project. You will be responsible for coordinating bus schedules for transportation. Basic computer skills Typing accurately at a rate... 
    Suggested

    Flagship Staffing Services

    Coventry, RI
    28 days ago
  • $20 - $30 per hour

     ...Greenwich, Ri Calibration Customer Service Representative Expert Auto Glass & Calibration Rhode Island - East Greenwich, Ri 02818 Overview Salary Range $20.00 - $30.00 Hourly Position Type Full Time Job Shift Any Description Customer Service Representative... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Shift work

    Balise Auto

    East Greenwich, RI
    4 days ago
  •  ...will serve as the first point of contact for technical and customer service issues related to Neumo Business Licensing and Tax products....  ...recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and... 
    Suggested
    Work at office
    Local area
    Remote work

    Neumo Group LLC.

    Coventry, RI
    2 days ago
  •  ...largest and most respected privately owned home furnishings companies in North America. At Natco, surpassing our customers’ expectations in quality, service, and value is over a 100-year tradition. A commitment to innovation is woven into our future. An inspired... 
    Suggested
    Internship
    Work at office
    Flexible hours

    NATCO Products Corp

    West Warwick, RI
    19 days ago
  • $19.13 - $28.65 per hour

     ...hunt for a Client Solutions Retention Representative who loves connecting with people and making...  ...who keeps our small-to-medium business customers happy, loyal and thriving. Your mission...  ...simply to renew, save or upgrade their services. Reaching out to customers nearing... 
    Suggested
    Hourly pay
    Contract work
    Work at office
    Flexible hours

    Cox Communications

    Coventry, RI
    2 days ago
  • $43k

     ...-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer...  ...some instances, make outbound calls Provide exceptional customer service and build strong relationships, while educating customers... 
    Full time
    Summer work
    Work at office
    Immediate start
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Afternoon shift

    Farmers

    West Warwick, RI
    4 days ago
  •  ...construction companies serving both the commercial and residential construction industries. Our commitment to quality and unparalleled customer service is matched only by our faith in and support of our extraordinary workforce. We understand that our success thrives upon the... 
    Weekly pay
    Full time
    For contractors
    Work at office
    Local area
    Monday to Friday

    Finetco A Family of Lumberyards

    Coventry, RI
    a month ago
  •  ...cashier to be the face of the store, handling products and assisting customers. Cashiers will scan purchases, bag groceries, and process transactions, all while providing excellent customer service. We are committed to celebrating diverse backgrounds and experiences while... 
    Part time

    Stop & Shop

    Wyoming, RI
    5 days ago
  • $57k - $75k

     ...drive consistency and continuous improvement among Agency Sales Representatives Reviews and researches flagged kits that are received in...  ...of KPIs and asset utilization metrics Works with key customer personnel to collect and process Purchase Orders and promote... 
    Full time
    Work from home
    Home office
    Flexible hours
    Night shift

    Zimmer Biomet

    West Greenwich, RI
    2 days ago
  • $21 - $23 per hour

     ...demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities. Job Description: The... 
    Hourly pay
    Contract work
    Work at office
    Flexible hours
    3 days per week

    Ocean State Job Lot

    North Kingstown, RI
    1 day ago
  • A fast-growing consulting firm in Rhode Island seeks motivated individuals to conduct virtual consultations with clients. Responsibilities include assessing client needs, maintaining relationships through regular check-ins, and completing administrative tasks. The company...
    Remote job
    Weekly pay
    Work from home
    Flexible hours

    Global Elite Empire Consultants

    Coventry, RI
    3 days ago
  • $17.44 - $19.45 per hour

     ...our property management operations, assisting prospective residents in finding their ideal homes while providing exceptional customer service to our current tenants. Quickly identify and assess the needs of prospective residents to match them with suitable apartment... 
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    Village Green

    West Greenwich, RI
    15 days ago
  • $69k

     ...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position...  ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Carolina, RI
    more than 2 months ago
  • $20 per hour

     ...The Seasons East Greenwich is a premier assisted living residence, providing a balance of community, wellness and assisted living services to independent and memory impaired residents, while promoting resident quality of life, dignity and maximum independence.... 
    Hourly pay
    Full time
    Work at office
    Shift work

    Saint Elizabeth Community

    East Greenwich, RI
    4 days ago
  • $50k - $55k

     ...and supplier details for imported products Review vendor and customer orders to confirm specifications, documentation, and compliance...  ...Relevant internship or experience in account coordination, customer service, project coordination, or similar role preferred Excellent... 
    Full time
    Internship
    Work at office

    Natco Products

    West Warwick, RI
    3 days ago
  • $50k - $55k

    Natco Products is seeking an Account Coordinator in West Warwick, RI. This full-time hybrid role is integral to the Floor Coverings Product Management team, responsible for managing orders, coordinating activities with suppliers, and contributing to process improvements...
    Full time
    Internship

    Natco Products

    West Warwick, RI
    3 days ago
  • $25 per hour

     ...daily operations of the Information Commons with a focus on Interlibrary Loan services. Manage all Interlibrary Loan requests primarily through OCLC’s WorldShare. Provide exemplary customer service to the NEIT community and front desk support. Assist in maintaining the... 
    Full time
    Part time
    Afternoon shift

    Massachusetts Board of Library Commissioners

    East Greenwich, RI
    5 days ago
  • $16 per hour

     ...tips potentially earn $20+ per hour TIPS!! We have generous customers! Hours that work for you with our flexible scheduling...  ...• Greets and serves guests while providing excellent customer service • Anticipates and understands guest needs and strives to exceed... 
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift

    Dans Management

    West Greenwich, RI
    4 days ago
  • Global Elite Empire Consultants is seeking individuals to provide personalized benefits solutions. In this remote role, you will engage clients virtually to develop financial strategies, fostering long-term relationships. Responsibilities include calling clients, scheduling...
    Remote job
    Weekly pay

    Global Elite Empire Consultants

    Coventry, RI
    3 days ago
  •  ...have fun while making great food and providing exceptional customer service. We have smart hustle. And enthusiasm to spare. Not to mention...  ...doing our very best. As a Domino’s Customer Service Representative , you will contribute to Heightened Time Awareness. What... 
    Extra income

    Domino's Franchise

    Carolina, RI
    3 days ago
  •  ...construction industries. Our commitment to quality and unparalleled customer service is matched only by our faith in and support of our...  ...members in the industry. About the Role: The Outside Sales Representative at Finetco plays a critical role in driving the company's... 
    Weekly pay
    For contractors
    Work at office
    Local area

    West Haven Lumber

    Coventry, RI
    9 days ago
  • $65k - $110k

    We are hiring a remote Client Account Specialist to assist clients who have requested information about life and financial protection coverage. We are in a multi-trillion dollar industry because people need our help. This role focuses on helping clients understand...
    Full time
    Remote work

    Unlock Potential 360

    West Greenwich, RI
    5 hours ago
  • Milton Hershey School, a cost-free pre-K through 12th grade residential school, is seeking a Youth Development Specialist in the Education, Training & E-Learning department. This role supports students’ academic, social, and emotional growth through mentoring, small-group...
    Full time

    Confidential

    Coventry, RI
    1 day ago
  •  ...the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so...  ...successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate... 
    Extra income
    Full time
    Part time
    Second job
    Work at office
    Flexible hours
    Shift work
    Night shift

    Domino's Franchise

    North Kingstown, RI
    2 days ago
  • Join a forward-thinking facility dedicated to helping individuals recover from substance abuse. As a Behavioral Health Technician, you will play a vital role in providing compassionate support and implementing treatment plans tailored to each client's needs. Collaborate...

    ESR Healthcare

    Exeter, RI
    3 days ago
  • $18 per hour

     ...products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities,... 
    Hourly pay

    SAS Retail Services

    Coventry, RI
    3 days ago
  • $18.2 per hour

     ...provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team...  ...who will effectively contribute to the success of ours and our customer's businesses. With almost a century of facility service... 
    Hourly pay
    Part time
    Monday to Friday

    GDI Integrated Facility Services

    Coventry, RI
    2 days ago
  •  ...Description Job Description Guest Service Agent/Front Desk Agent Do you have...  .... The requirements listed below are representative of the knowledge, skill, and/or ability...  ...we are looking for: ~0 – 1+ year of customer service experience ~ Passionate about... 
    Daily paid
    Flexible hours
    Shift work

    Austin TownePlace Suites by Marriott

    West Greenwich, RI
    18 days ago
  • $16 - $18 per hour

     ...The most consistent jobs occur during the 10am-3:30pm hours Services will include...Pet care, dog walking, pet sitting. Hourly +...  ...can work well independently and have good communication skills/customer service skills.  You desire a flexible schedule, love to learn... 
    Hourly pay
    Extra income
    Full time
    Part time
    Immediate start
    Flexible hours
    Night shift
    Day shift
    Afternoon shift

    Furry Fellas Pet Service LLC

    Coventry, RI
    12 days ago
  • $17 - $25 per hour

     ...Customer Service Advisor Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment at our BRAND NEW Division Rd, East Greenwich location. A 60+ year old... 
    Hourly pay
    Full time
    Flexible hours
    Shift work
    Night shift

    ScrubaDub Auto Wash Centers

    East Greenwich, RI
    24 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!