Business Intelligence Analyst

Business Intelligence Analyst

The Business Intelligence Analyst is responsible for developing interactive visualizations and dashboards that provide actionable insights.

As the Business Intelligence Analyst, you will work with cross-functional teams and leadership to identify requirements and produce visualizations. Primary responsibilities include ensuring quality data structures for the analysis of data, use of proper statistical analyses, and implementing visualization best practices in creating automated report views through Tableau.

The ideal candidate must also be able to guide and educate the business user with the goal of making sure the best solution is created. You must be willing to work in a highly collaborative environment, while managing multiple competing priorities and assignments. The candidate must have a strong technical background and be current on modern BI and reporting technologies.

What You'll Do

• Collaborate and educate with departments across the organization to aid in the development of their standard reports, shared dashboards, and ad-hoc analytical queries
• Analyze currently available and potential future data sources for the business to align with the reporting and analytic data needs of the organization
• Build and rollout reports and dashboards that provide the organization with self-serve access to solve and streamline their day-to-day data analytical needs
• Document and maintain accessible data dictionaries, business definitions, and data specifications that enable the organization to fully interpret the data sources available
• Research and define processes and solutions to perform integrity manipulations to our data including data cleansing, deduplication, and application of business rules so that it is ready for consumption and analysis by the organization
• Contribute to the development of reporting solutions for various TouchBistro products and services

What You Bring

• You have 3+ years data analytics experience
• You have a Bachelor Degree in Mathematics, Statistics, or a related field required
• You have experience working with BI and data visualization tools such as Tableau, PowerBI, and Looker
• You have excellent written and verbal communication skills with the ability to effectively communicate technical concepts and ideas to all levels of employees and management
• You have experience with SQL-based technologies such as Microsoft SQL Server, Postgres, Oracle, Snowflake or Redshift
• You have knowledge of Agile delivery methodologies
• You have experience working in with a full data warehouse infrastructure a plus
• You have experience working in a SaaS-based software company a plus
• You have working knowledge of various ETL development tools such as SSIS, Informatica, AWS Glue and AWS Data Pipeline a plus
• You have some familiarity with development using a modern programming language such as Python, JavaScript, Java, and/or C# a plus