Research & Adjustments Rep II
Bank of America ATM
Job Description The Research and Adjustments Representative II processes payments, conducts extensive account research, and manages maintenance on delinquent and/or charged off Business Lending, Deposit and Consumer Vehicle Lending products. Responsibilities Process payments and maintain records. Perform advanced account reviews and problem solving. Mitigate loss on delinquent or charged accounts. Navigate computerized data entry systems and related applications. Understand account terms and regulatory/compliance requirements. Adhere to internal operational and financial controls. Provide support and training to other researchers in the department. Qualifications Self‑motivated and goal‑oriented. Adapt quickly to changes. Detail‑oriented independent thinker. Handle multiple tasks concurrently. Team player. Navigate multiple computer systems. Critical thinker with strong judgment. Analytical and problem‑resolution skills. Desired Qualifications Previous Collections or Recovery experience. College degree or equivalent work experience. Knowledge of Deposit. General Information Minimum Education: High School Diploma / GED / Secondary School or equivalent. Shift: 1st shift (United States of America). Hours per week: 40. Privacy Statement: #J-18808-Ljbffr Bank of America
Vacancy posted 1 day ago
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