Insurance Billing/Collections Assistant II (Appeals) (Remote) - Neurology

Scheduled Hours 40 Position Summary Responsible for follow‑up on insurance billing and appeals activities, verifying accuracy and completeness of appeals and documentation, contacting insurance companies as well as other related duties to expedite appeals and payments from various payers for physician services. Primary Duties & Responsibilities Performs collection follow‑up duties on specific financial classifications, such as commercial insurance, self‑pay, Medicare and Medicaid claims. Makes collection calls to insurance companies and patients to ensure timely payment of claims. Reviews remittance advises for rejection and accuracy of payment amounts. Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursement. Contacts insurance companies regarding posting payments and collection agencies regarding payment reports. Responds to questions and requests from insurance companies. Supports customer service unit in answering billing and collection questions. Acts as back‑up support for Accounts Receivable staff during peak times, vacations/illnesses. Assists with training of co‑workers. Working Conditions Normal office environment. Physical Effort Typically sitting at a desk or table. Equipment Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications / Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Bookkeeping/Accounting and/or Medical Collection Setting (2 years). Skills: Not Applicable. Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications / Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System. Grade: C06-H Salary Range: $17.34 - $25.40 / Hourly Benefits Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403b) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more. Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr