Dealership Sales Manager - Key CDJR of Newcastle

Job Title

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Responsibilities

• Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process
• Establish trust among customers to establish a strong network of clientele and prospects
• Provide training and support to sales staff and assist in closing deals.
• Facilitate regular sales training to continue team growth
• Demonstrate leadership by setting a clear vision and goals for the sales targeted performance
• Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes
• Drive business through a high level of involvement in day-to-day operations
• Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing
• Partner with the General Manager to plan and run vehicle inventory
• Assist in running controllable expense elements for the New and Used Vehicle Departments
• Analyze business metrics to resolve shortfalls and implement action plans to elevate performance

Qualifications

• Process-oriented
• Excellent communication and customer service skills
• Enthusiastic personality with a high-energy attitude
• Fluent in Microsoft applications
• Ability to learn and understand DMS and CRM systems
• Organization and follow-up skills
• Experience and desire to work with technology
• High School diploma or equivalent (College degree preferred)
• Clean driving record and valid driver's license

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Paid personal time off and vacation
• Short/Long Term Disability/Flex/Life
• Growth opportunities