Phoenix- POS Implementation Specialist

Job Description

Job Description

Description:

Looking for a rewarding and challenging career where you make a meaningful impact on the customers you work with every day? Put all of those years of restaurant experience to good use by becoming a Sora Partners POS system implementation specialist. 

We work with some of the best restaurants in the country and are currently looking for friendly, outgoing and fun individuals who have experience specifically using the TOAST POS platform in a restaurant setting: as shift leader, bartender, supervisors or manager. In order to function successfully in this role, you will need to possess the ability to understand basic computer technology, restaurant operations, as well as front and back of house terminology. You will be installing, training and supporting our POS customers out in the field and remotely. There is some mild (10#) lifting of the Hardware which primarily consists of terminals, printers and other smaller devices.

Also, this is NOT a work from home role and requires you to work with our customers at their place of business, it's necessary that you have a reliable vehicle, and a valid driver's license with proper auto insurance. 

You must be comfortable speaking to and teaching groups of restaurant staff, managers and decision makers: from independent restaurants to national restaurant chains. You must have full flexibility with scheduling as this is NOT a 9 to 5 position.

We are focused only on the restaurant industry and have been rapidly growing since our inception in 2020. Our employees act as ambassadors, for our partners and Sora, by providing a commitment to customer success and being tenacious at solving problems, all with a friendly, helpful demeanor. We focus on providing exceptional customer service and expect our new team members to embody that same level of commitment and enthusiasm. You must also possess a valid Driver's License, insurance and a reliable automobile. A flexible schedule, which includes early mornings, weekend work and overnight travel, should be expected and embraced.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Restaurant management: 1 year (Required)
• Toast POS: 1 year (Preferred)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person