Epic Patient Access Analyst (Cadence, Prelude, RTE)
ConsultNet Technology Services and Solutions
Job Description
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\nTitle: Epic Patient Access Analyst (Cadence, Prelude, RTE)\n
\n Location : Remote: Excluding, NY. CA., CO\n
\n Target Start Date : 11/30\n
\n Type: (C, CTH, D) Direct\n
\n Pay Rate / Salary (Ranges OK) : 85,000 -95,000K - 5% Bonus\n
\n To note: 25% travel\n
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Epic Patient Access Analyst\n
About the Organization\n
Our client is a nationally recognized healthcare services organization that partners with hospitals, health systems, and physician groups to improve operational performance, financial outcomes, and patient experiences. With a strong focus on innovation, continuous improvement, and technology-enabled solutions, the organization supports healthcare providers across the country in optimizing critical business and clinical operations.\n
The organization fosters a collaborative and client-focused culture where employees are empowered to solve complex challenges, deliver measurable results, and drive meaningful improvements for healthcare organizations. Professionals joining the team will have the opportunity to work directly with healthcare leaders, contribute to strategic initiatives, and support transformative technology programs that impact patient care and operational excellence. Position Summary\n
We are seeking an Epic Patient Access Analyst to support healthcare organizations in optimizing patient access operations and enhancing the patient experience through effective use of Epic applications.\n
This role focuses on Epic application support, workflow optimization, system enhancements, issue resolution, and ongoing operational support across Patient Access functions. Candidates may possess experience and certification in Epic Cadence, Prelude, or Real-Time Eligibility (RTE) and will work closely with operational and technical stakeholders to improve scheduling, registration, insurance verification, and patient access workflows.\n
The ideal candidate will have 1-3 years of Epic experience, strong problem-solving skills, and a passion for helping healthcare organizations improve operational performance and patient outcomes. Essential Responsibilities\n
Patient Access Support & Optimization\n
- \n
- Support Epic Patient Access applications, including Cadence, Prelude, and/or Real-Time Eligibility (RTE). \n
- Assist in the design, configuration, testing, and implementation of system enhancements. \n
- Analyze workflows and identify opportunities to improve scheduling, registration, insurance verification, and patient access processes. \n
- Support issue resolution and system optimization initiatives. \n
- Collaborate with operational and technical teams to improve efficiency and user experience. \n
- Participate in patient access and revenue cycle improvement projects. \n
- \n
- Perform Epic build and maintenance activities under established change control processes. \n
- Create and maintain documentation, including workflows, testing scripts, and build specifications. \n
- Participate in integrated testing, user acceptance testing (UAT), upgrades, and implementation activities. \n
- Troubleshoot application issues and assist with root cause analysis and resolution. \n
- Manage assigned support tickets and enhancement requests. \n
- \n
- Partner with operational and technical stakeholders to gather requirements and support project initiatives. \n
- Participate in client meetings and provide updates on assigned tasks and projects. \n
- Support end-user education and workflow documentation efforts. \n
- Collaborate with Patient Access leadership to improve operational performance and patient experience. \n
- Support implementation, optimization, and continuous improvement initiatives. \n
- \n
- Active Epic certification in at least one of the following:\n
- \n
- Epic Cadence Administration \n
- Epic Prelude Administration \n
- Epic Real-Time Eligibility (RTE) \n
\n - Certification verification required. \n
- 1-3 years of Epic application experience supporting healthcare organizations. \n
- Experience participating in Epic build, support, testing, optimization, or implementation activities. \n
- Understanding of Patient Access workflows, including:\n
- \n
- Appointment scheduling \n
- Registration \n
- Insurance verification \n
- Eligibility verification \n
- Coverage validation \n
- Patient access operations \n
- Referral and authorization fundamentals \n
\n - Strong analytical and problem-solving skills. \n
- Excellent communication and interpersonal skills. \n
- Ability to manage multiple priorities and work effectively within project teams. \n
- Ability to travel approximately 25% (typically one week per month, based on client needs). \n
- \n
- Additional Epic certifications in Cadence, Prelude, RTE, Referrals, or MyChart \n
- Experience supporting Epic implementations, upgrades, or optimization projects \n
- Experience with workflow redesign initiatives \n
- Experience working with Patient Access, Registration, Scheduling, Financial Clearance, or Revenue Cycle teams \n
- Healthcare consulting or client-facing experience \n
- Knowledge of operational metrics related to patient access and scheduling performance \n
The successful candidate will:\n
- \n
- Develop expertise across Epic Patient Access applications and workflows. \n
- Support initiatives that improve patient access, registration accuracy, scheduling efficiency, and insurance verification processes. \n
- Build strong relationships with client stakeholders and project teams. \n
- Contribute to successful implementation, optimization, and upgrade efforts. \n
- Help improve key operational metrics, including scheduling accuracy, registration quality, eligibility verification success rates, and patient access performance. \n
- \n
- Initial interview (30-45 minutes) \n
- Panel interview with 3-4 team members \n
- Comprehensive background screening process \n
Welcome to ConsultNet, a premier national provider of technology talent and solutions. Our expertise spans across project services, contract-to-hire, direct search, and managed services onshore, nearshore, and hybrid. For over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. Our comprehensive service offerings cover a wide range of technology and engineering positions across key markets nationwide. Learn more at . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
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