Asistente Tech & Network Arcade -Canovanas / Caguas
SectorSixty6
Job Description
Job Description
Objetivos del Puesto: Brindar apoyo al Supervisor de Técnicos de Arcade en la coordinación, supervisión y seguimiento de las labores del personal técnico, asegurando que el mantenimiento preventivo y correctivo de las máquinas de arcade se realice de manera eficiente, segura y dentro de los estándares de calidad establecidos por la empresa.
Grado Académico: Grado Asociado o estudios técnicos en Electrónica, Electricidad, Mecánica Industrial, Tecnología o áreas relacionadas. Se podrá considerar experiencia equivalente.
Experiencia:
- Mínimo de dos (2) años de experiencia en reparación y mantenimiento de equipos electrónicos, máquinas de arcade, equipos recreativos o similares.
- Bilingüe (inglés-español).
- Disponibilidad para trabajar fines de semana y horarios alternos.
- Tener experiencia previa en área de liderazgo y/o supervisión.
- Apoyar al Supervisor en la coordinación diaria de las tareas asignadas al equipo técnico.
- Dar seguimiento al cumplimiento del programa de mantenimiento preventivo y auditorias de seguridad (hojas de cotejo).
- Verificar que las reparaciones realizadas cumplan con los estándares de calidad de la empresa.
- Colaborar en la distribución de órdenes de trabajo y en la asignación de prioridades.
- Supervisar el uso adecuado de herramientas, equipos y materiales de trabajo.
- Mantener comunicación constante con los técnicos para atender situaciones operacionales y brindar apoyo cuando sea necesario.
- Preparar informes sobre trabajos realizados, equipos fuera de servicio y necesidades de reparación.
- Llevar control del inventario de piezas, herramientas y materiales utilizados por el departamento técnico.
- Informar al Supervisor sobre situaciones que puedan afectar la continuidad de las operaciones.
- Apoyar en el adiestramiento y orientación de técnicos de nuevo ingreso.
- Velar por el cumplimiento de las normas de seguridad ocupacional y de las políticas de la empresa.
- Atender situaciones de emergencia relacionadas con averías en las máquinas de arcade cuando sea requerido.
- Sustituir al Supervisor durante ausencias temporeras, asegurando la continuidad de las operaciones.
- Mantener y reparar equipos tecnológicos (computadoras y resolución de problemas en general).
- Ofrecer soporte técnico oportuno y enseñar a los usuarios como utilizar las computadoras correctamente.
- Instalar y administrar computadoras de escritorio y portátiles, servidore, redes, teléfonos celulares, tabletas y otros componentes críticos de la infraestructura de IT.
- Realizar cualquier otra tarea relacionada con el puesto que le sea asignada por la gerencia.
Vacancy posted 18 days ago
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