Service Engineer

Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you enjoy the challenge of solving complex, non-deterministic problems with simple, pragmatic solutions? As a Senior Services Engineer at teamLFG, you will drive the development of the orchestration system that coordinates our global fleet of containerized game servers, from requirements gathering and architectural planning to implementation and scaling. Most importantly, you will work with a fun, dedicated, and passionate cross-discipline team devoted to turning a creative dream into a new franchise at PlayStation. We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints. RESPONSIBILITIES Build and maintain production-quality backend game orchestration services, including dynamic resource allocation, monitoring, and security Collaborate daily with a cross-disciplinary team to design the interface between the orchestration system, matchmaking systems, and internal developer experience Effectively write clear, concise, and accurate technical documentation and email communication, with the ability to summarize complex topics and achieve alignment across multiple teams Calmly deal with production incidents, participating in an on-call rotation after launch REQUIRED SKILLS Production experience designing and building backend services Ability to communicate with customers of different technical and non-technical backgrounds to help them navigate technology and achieve their goals Experience with orchestration technologies ( e.g., Agones, Kubernetes, AccelByte, Playfab), knowing when (and when not) to reach for them Ability to write, debug, and maintain code in Rust Strong knowledge of Docker, Git, and Linux (including shell scripting and system configuration) Embrace a “we” culture in addition to being an outstanding collaborator and communicator NICE-TO-HAVE SKILLS Experience with “games as a service” online game development Experience with multiple cloud providers and infrastructure-as-code systems like Terraform and Ansible Experience with Unreal Engine Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $160,100 - $240,100 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.