Manager, Live Content, US/Canada

Job Description

Job Description

Title: Manager, Live Content US/Canada

FLSA Status: Exempt

Supervisor: Sr Director, Live Content ‘

Location: US-Remote

Department: Marketing, Content & Communications

Level: Manager

Alt Work Eligibility: CWW-Yes

The starting base pay range for this position is $85,000-$95,000. Individual compensation will be commensurate with candidate's experience. This position is eligible for full benefits, as well as the Manager level annual incentive bonus program.

Summary of Position:

Reporting to the Sr Director, Live Content US/Canada, the Manager, Live Content US/Canada leads the strategy, planning, and delivery of the paid conference program for a newly acquired audience at the annual InfoComm tradeshow. This role owns the content roadmap, speaker and content partner ecosystem, and continuous improvement of the conference program, aligning editorial standards, workflows, and formats with AVIXA/InfoComm strategy, audience needs, and performance insights.

As Manager, Live Content US/Canada, you will take an audience‑first, data‑informed approach to content development, leveraging industry insight, performance metrics, and stakeholder input to shape compelling, high‑value learning experiences. You will work cross-functionally to ensure the conference program is effectively positioned, promoted, supported through sponsorship alignment, and successfully delivered with strong editorial integrity and educational value that meet the needs of the AV industry audience.

Major Duties & Responsibilities:

• Lead content strategy and planning for the conference program by owning the content roadmap, annual planning cycle, and success metrics. Partner with the Show Director and Live Content leadership to align positioning, target audiences, KPIs, and long-term growth objectives.
• Manage the integration and evolution of an acquired conference program into AVIXA/InfoComm, including assessing inherited assets, aligning editorial standards and workflows, and refining formats to meet organizational strategy and audience expectations.
• Own the speaker and content partner ecosystem for the conference program, including speaker recruitment and management, content partner relationships, Call for Presenters execution, reviewer recruitment and training, and effective use of speaker and content management systems.
• Leverage industry input, audience research, trend analysis, and performance data to refine topics, formats, and messaging. Establish and manage content advisory groups as appropriate.
• Monitor and analyze content performance (e.g., registration, attendance, session ratings, engagement, and conversion where available) and translate insights into actionable improvements to program design, themes, and formats.
• Provide content leadership for attendee experience and sponsorship alignment by supplying content input for audience value propositions, session formats, and sponsorship packaging, ensuring offerings support Sales and Marketing strategies while maintaining editorial integrity and audience value.
• Serve as a strategic content advisor to internal and external stakeholders by shaping program narratives, learning objectives, and key messaging that ensure audience needs are clearly reflected in session and program design.
• Partner cross-functionally to ensure content is positioned, promoted, monetized, and delivered effectively, collaborating with Sales on sponsorship alignment, Marketing and Communications on promotion and messaging, and Event Operations on session delivery and onsite execution.
• Support content-led growth initiatives by ideating and developing supplemental editorial projects such as webinars, live streams, or other extensions that expand reach and engagement beyond the core program.
• Partner with Event Operations to enable effective delivery of education programs, defining session delivery requirements and ensuring operational readiness across floorplans, A/V needs, staffing models, speaker workflows, rehearsals, and onsite execution plans.
• Serve as the primary point of accountability for conference program content status, risks, milestones, and decisions, keeping internal stakeholders aligned and informed throughout the planning and execution lifecycle.
• Represent the organization externally at select industry and association events to strengthen thought leadership, partnerships, and the speaker pipeline. Approximately 15% travel is expected, including 7–10 days in June for the annual InfoComm Exposition.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 5 years of experience in B2B conference or program management, including content strategy, speaker management, and live content delivery in partnership with operations and production teams.
• Proven ability to lead complex, cross-functional programs through influence, clear decision-making, and stakeholder alignment, including collaboration with external partners and newly integrated teams.
• Strong strategic and critical thinking skills, with the ability to assess situations, identify solutions, and drive accountable outcomes aligned with organizational goals.
• Existing understanding or ability to rapidly develop expertise in the AV market, supported by an active learning mindset and ongoing industry engagement.
• Excellent project management and organizational skills, with the ability to manage multiple workstreams, deadlines, and dependencies in a fast-paced environment.
• Well-developed business acumen, including the ability to prioritize objectives, evaluate trade-offs, and solve complex business problems.
• Professional adaptability and resilience, with experience anticipating challenges, adjusting to changing priorities, and developing contingency plans.
• Strong interpersonal and communication skills, including the ability to clearly articulate ideas, shape messaging, and build trusted relationships with internal and external stakeholders.
• Demonstrated ability to influence without authority, working effectively across teams with diverse priorities to deliver shared outcomes.
• Comfort with budget inputs, basic financial tracking, and vendor or contractor oversight in support of program delivery.
• Ability to serve as a professional representative of AVIXA, both internally and externally, in industry, partner, and stakeholder settings.

Experience Level: At least 5 years of progressive experience in conference/program management and content development, with demonstrated ownership of cross-functional delivery. Experience in a technology-related field is desirable but not required.

Certifications: N/A

Technical Skills: Advanced proficiency with Zoom and Microsoft Office Suite

Why You’ll Love Working Here:

• AVIXA is a global organization that celebrates diversity of thought, background, demographics, and experience.
• The AV industry is truly inspiring, changing how people experience the world.
• We’re headquartered in Fairfax, VA but also have a widely distributed team. We recognize that talented people live all over the world.
• Our values: Trust, Heart, Courage. No buzzwords here. We take these seriously and live them every day.
• Our people: you will be surrounded by some of the most talented, supportive, smart, and thoughtful leaders and teams.
• It’s not all about work: generous PTO and holiday time off, flexible working hours, option for a Compressed Work Week (i.e. every other Friday off)
• The benefits and perks: AVIXA offers comprehensive medical, dental, and vision benefits, company-paid life insurance and disability, 401(k) plan with company matching, learning and career development opportunities, education assistance, and more!

This description describes the general duties and responsibilities of the position. It is not a complete list of duties and the employee may be required to take on additional duties and responsibilities as required by the needs of the association.

EEO Policy Statement: “It is the policy of AVIXA to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, sexual orientation, or any other category protected by law.”