Community Support Specialist I

Community Support Specialist I

Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness.

Summary

The purpose of the Community Support Specialist I position is to act as a stabilizer and provide assessment, counseling, and service linkage to youth at risk for running away, being beyond the control of their parents, and/or from becoming involved in the juvenile justice system. This position provides individual, family, and/or group therapy, school advocacy, life skills training, and educational & therapeutic group activities as defined by client need to 10-17-year-old youth within the program service area.

Essential Duties and Responsibilities

Daily Job Duties:

1. Respond to all emails, texts, and phone calls from the Program Coordinator within a 15-minute time frame.
2. Ensure the Outlook calendar is updated with daily tasks and/or travel in real time.
3. Maintain an active caseload of 20-25 with a maximum of 15 individual participants of higher-risk clients (trauma, suicide risk, mental health, etc.) as assigned by the Program Coordinator.
4. Facilitate groups for discretionary clients within designated LANs
5. Ensure all required crisis intervention and/or intake documentation is complete and accurate.
6. Responsible for maintaining active CCBYS client files with documents not exceeding more than 2 weeks past due
7. Responsible for updating and maintaining their designated LAN client, MRAI/referral, outreach, and quarterly success stories spreadsheet.
8. Monitor and supervise clients to ensure their safety and well-being during programming hours and transport.

Other Duties:

1. Assist the Community Liaison with the upkeep and development of community relationships
2. Assist the Community Liaison with planning, budgeting, and executing monthly client baskets and events, as well as delivering to clients or other LANs when necessary or assigned by the Program Coordinator.
3. Assist the Community Liaison in planning and executing CCBYS all staff events and assigned lunch and learn presentations, when necessary or assigned by the Program Coordinator.
4. Assist the Community Liaison with delivering files to the correct LAN or Program Coordinator for monthly division audits and level audits, when necessary or assigned by the Program Coordinator.
5. Assist the Community Liaison in coordinating and attending annual community outreach meetings, when necessary or assigned by the Program Coordinator.
6. Obtain Letters of Support (LOS) and Memorandums of Understanding (MOU) from community partners annually.
7. Participate in individual, group supervision, team meetings, program staff meetings, and trainings as scheduled to address client issues and revised documentation, placement options, crisis schedules, etc.
8. Provide required documentation (i.e., mileage, time sheets, CQIs, surveys, etc.) as indicated by agency protocols.
9. Complete all necessary paperwork and documentation, i.e., timesheets, vouchers, progress notes, incident reports, etc., and submit in a timely manner.
10. Other Duties as assigned by Program Coordinator, Program Manager, and/or Program Director

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Compensation and Benefits

• Competitive Pay: $21.63-$22.59
• Health, Dental, and Vision Insurance
• Disability & Life Insurance
• Paid Vacation, Sick Days, and Holidays
• Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts on services like cell phones, restaurants, and more

Education and/or Experience

Bachelor's degree (BA/BS/BSW) required. Previous experience with at-risk youth preferred.

Aunt Martha's is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.