Restaurant Manager - Front Yard

About the Organization Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment. We serve the highest quality food, have been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full‑service financial wallet and integrated payment solution, aiming to provide a convenient, secure, and flexible payment solution for both consumers and businesses. Equal Employment Opportunity We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Location Ellis Island Casino, Hotel & Brewery Description The Front Yard is looking for a new Restaurant Manager! We have over 800 hard‑working and passionate employees throughout our many properties. Serving the Las Vegas community for over 50 years, we exist to provide opportunity, inspiration, and stability for our employees and their families through our success and growth. We offer medical, dental, and vision benefits for all of our full‑time employees. Other benefits include a 401(k) program, PTO, and much more. Position Summary The Restaurant Manager is responsible for managing the day‑to‑day operations of the restaurant to ensure maximum guest satisfaction. The Restaurant Manager handles all operational duties—including ensuring food quality and proper presentation to meet Village Pub standards, scheduling and training of staff, and ensuring the efficient running and profitability of the restaurant. Qualifications Must have extensive food and beverage knowledge in both the front and back of house operations Prefer 5 years’ experience in a management position in a high‑volume restaurant operation Must have previous management experience in a restaurant or food environment Must have leadership experience with groups of diverse people of varying skills, educational levels, cultural backgrounds, and experience Must have a positive, upbeat attitude and be willing to put our guests first Must be able to coach team members for success Applicant must be a good communicator and must be administratively sound Must be over 21 years of age Must be able to provide Health Card, non‑gaming card, gaming card, TAM card, and submit to background check and drug test required Asset Protection/Cost Management Responsible for protecting all sensitive information (Credit Cards, Comps, etc.) Responsible for ensuring against fraud protection Complete paperwork required for monetary transactions Ensuring protection of your void card Effectively controls costs through economical utilization of staffing, materials, and equipment Achieves cost reduction through improved scheduling of team members Focuses on continued cost reductions without sacrificing quality Maintains strong internal cost control systems Is very effective in controlling food waste and spoilage Takes strong measures to protect the organization against cost accounting irregularities Adheres to sound ethical and auditing principles Takes prompt action to meet organizational cost objectives Demonstrates good judgement in making cost decisions Excels in profit‑oriented decisions Ensures that all FOH F&B Team members understand their cost responsibilities Gives close attention to both direct and indirect costs Supervision Oversees all Restaurant food and beverage Front of House Operation Exhibit a strong motivational commitment to the organization Ability to supervise and direct the work of team members Counsels and works with FOH Team Members on procedural problems Ensures all FOH Team Members are trained and helps develop their skills Ensures that the “We Care” training program is being followed Recruiting, training & supervising staff Creation and maintenance of staff schedules and floor rotations Interview and hire potential future team members Food and Beverage Knowledge Practice Sanitation and Safety principles while in the kitchen and restaurant, including Health Code compliance Ensure the proper conditions of all equipment and facilities, alerting management when repairs are needed Maintain fast pace for customer service needs Serve all items within designated ticket time and alert Kitchen management if ticket times are not being met Ensures all orders are processed correctly and payments are made in a timely fashion Multitask to eliminate work quickly by practicing good working habits including cleaning up as you go and preparing for busy hours during the slow hours Guest and Team Relations Ability to deal courteously and effectively with the public Inquiries about the quality of service they are receiving Greeting, seating and serving each guest in a timely fashion Deals effectively with guest’s problems/complaints Anticipate and correct problems before they escape escalation Provides excellence in guest service and ensures same of all team members Constant communication with guests to ensure needs are being met Proper handling of guest issues or complaints and alert management if guest satisfaction is not met Respond to a dissatisfied guest immediately Proper handling of guest checks with knowledge of different allowable payment methods Other Job Duties Helps to manage Food & Beverage contests and promotions Performs additional duties and responsibilities as assigned or necessary Physical Requirements Must be able to stand and walk swiftly for extended periods of time, bend to obtain items near the floor, carry service trays over their head, and lift up to 50 lbs. with or without assistance. Core Values Service – Personalized, warm, and consistently exceptional customer service Value – Committed to deliver quality products for great prices Growth – Promote personal development and growth for all team members Family – Create a family‑like environment by staying close to our guests and our team members Passion – Work with passion and enthusiasm every day This job description is not an exhaustive list of all functions required of this position. Duties and/or responsibilities may be subject to revision to meet business needs. #J-18808-Ljbffr Ellis Island Casino, Village Pubs, Mt. Charleston