Optical Service Rep
Henry Ford Health
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.
Job Description
Job Title
Optical Service Representative - Henry Ford OptimEyes
About the Department
Henry Ford OptimEyes, part of Henry Ford Health's Community Care Services, is dedicated to expanding access to essential health resources and services. Our team focuses on meeting patients where they are, providing care coordination, home health care, and hospice services. We are committed to making a meaningful impact across diverse populations, ensuring that every individual receives the support and care they need to thrive.
Role Overview
As a Patient Service Representative, you will be the first point of contact for patients, ensuring they receive a warm and professional welcome. You will play a crucial role in resolving inquiries, processing transactions, and coordinating services to enhance the patient experience. Your work directly supports the mission of Henry Ford OptimEyes in delivering exceptional care and service.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Greet and direct patients in a friendly, professional, and efficient manner.
- Investigate and resolve patient inquiries concerning merchandise, service, and billing in person or over the phone.
- Complete and record sales transactions accurately in the HFO Point of Sale (POS) system.
- Work closely with all HFO departments to coordinate patients' services.
Qualifications
What You Will Need
Required Qualifications
- High School Diploma or GED required.
- Basic math skills required.
- Previous retail, hospitality, or customer service experience required.
Preferred Qualifications
- Previous optical experience preferred.
Additional Information
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development, empowering you to make a meaningful impact in healthcare.
Join Our Team
Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare at Henry Ford Health.
- ...comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home... ...communities for all. Job Description GENERAL SUMMARY: As an Optical Service Representative, you'll be the welcoming face of our...SuggestedFull timeWeekend workAfternoon shift
Henry Ford Health
Sterling Heights, MI23 days ago $18 - $20 per hour
...Optical Lab Customer Service Representative Tier I M-F 8:30am-5:30pm Reporting directly to the Customer Service Manager, the Lab Tier I Customer Service Representative provides total support to our Lab customers. This position will be responsible for interacting with...SuggestedHourly payMinimum wageTemporary workLocal area- ...communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual...Suggested
$12 - $13 per hour
...well as typing and maintain conversations with customers is expected. Qualifications Requirements: HS Diploma/GED 1-3 years customer service/call center experience Great attendance, punctuality, and reliability Interview: ASAP Assignment: 3/14/16 - 6/13/16, possible...SuggestedImmediate startShift work- ...America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting... ...operations and sales goals. Provide excellent customer service while supporting store sales goals Help customers select eyewear...SuggestedPart time
America's Best Contacts & Eyeglasses
Royal Oak, MI2 days ago - ...Sales Associate – Optical - Part Time As a Sales Associate, you'll play a key role in delivering an exceptional experience for our... ...store operations and sales goals. Provide excellent customer service while supporting store sales goals Help customers select...Part time
America's Best Contacts & Eyeglasses
Auburn Hills, MI5 days ago $19.7 per hour
...Call Center Representative Call Center/Digital Services Troy, MI Full-Time/Regular Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more than 70 years. We are financial champions committed to helping...Hourly payFull timeWork at officeMichigan Schools and Government Credit Union
Troy, MI2 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Bloomfield Hills, MI3 days ago - Quinton Lemanski - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support agency growth. You will manage enquiries, resolve issues, and maintain customer records while working collaboratively with team members...
Quinton Lemanski - State Farm Agent
Rochester Hills, MI4 days ago - ...; ID card management and distribution, etc. QUALIFICATIONS AND REQUIREMENTS Minimum 2 years of experience in a customer service position, preferably in a call center environment PBM, pharmacy or health care industry experience preferred Health insurance...Flexible hours
ProCare Rx
Southfield, MI2 days ago $69k
...others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...Remote workWork from homeFlexible hoursHMG Careers
Troy, MI20 hours ago$97.4k - $133.92k
...accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are... ...7% and 12% of your pay, depending on your age and years of service. Our health and well-being benefits include medical, dental,...Full timeWorldwide$13 - $16 per hour
Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and customer...Hourly payFlexible hoursCircle K
Troy, MI3 days ago$15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Troy, MI3 days ago- ...bridge between physician offices and other departments within the practice. We are looking for candidates with exceptional customer service skills and or experience in a medical office environment. We are dedicated to training the right individuals who are keen to embark...Work at office
- ...will be transmitted electronically to field offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center...Work at officeShift workWeekend work
- ...communication skills, and are passionate about delivering top-notch service, we'd love to hear from you! In this role, you'll play a key... ...up appointments between interested prospects and our sales reps Answering customer questions, offering solutions, and providing...
$15 - $17 per hour
...Title Location 715 East South Boulevard, Rochester Hills, MI, 48307, United States Base Pay $15.00 - $17.00 / Hour Job Category Call Center, Customer Service Employee Type Full Time Minimum Experience 1 Year Job Description Requirements Henderson GlassFull time$20 per hour
...Customer Service Representative (On-Site) Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available for a two week training program conducted during standard business hours (8:30am -- 5:00pm, Monday through Friday...Work at officeMonday to FridayShift work- ...Customer Service Rep St. Clair Shores, Michigan, St. Clair Pizza, LLC Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
- ...Customer Service Rep -1163 Clinton Township, Michigan, Dally Investment Group, LLC Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making...Local areaFlexible hours
$19 per hour
...Suburban Automotive Services Job Opportunity At Suburban Automotive Services, we're not just in the automotive industry we're driving its evolution. Starting as a single family-run dealership in 1948, we adapted our focus toward unique business verticals that deliver...Hourly payWeekly payDaily paidWork at officeLocal areaMonday to Friday- Job Title Location 31285 23 Mile Road, New Baltimore, MI, 48047, United States Employee Type Full Time Manage Others No Minimum Experience 1 Year Description Requirements Henderson GlassFull time
- ...Customer Service Rep We are seeking a friendly and dedicated Customer Service Representative to join our team in Macomb, Michigan. Job Description As a key member of our customer support team, you will be responsible for providing exceptional service to our valued...Shift work
- ...Insurance Customer Service Representative Are you a customer service professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer service representative role. You'll be in charge of giving current policyholders...Start working today
$15 - $22.5 per hour
Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and...Hourly payWhole Foods
Rochester Hills, MI3 days ago- ...Telemessaging Center is hiring in-house, call center agents for our desirable afternoon shifts! We are a fast-paced live answering service that's open 24 hours a day. Our agents take incoming phone calls for many different types of businesses. Good typing skills, great...Full timeAfternoon shift
- Job Category Org: Store Customer Service Rep Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make...Extra incomeFull timePart timeSecond jobWork at officeFlexible hoursNight shift
$42k - $50k
Are you a customer service professional looking for a great opportunity in insurance? You might be a perfect fit for our open insurance customer service representative role. You’ll be in charge of giving current policyholders excellent customer service by resolving billing...Start working today$14.5 per hour
Job Details Job Location: Rochester Hills, MI 48307. Salary Range: $14.50 hourly. Job Shift: Part Time. We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service...Hourly payPart timeLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Optical Service Rep. Be the first to apply!
- benefits customer care representative Troy, MI
- benefit customer service representative Troy, MI
- client service consultant Troy, MI
- customer service representative insurance Troy, MI
- customer service representative data entry Troy, MI
- customer resolution specialist Troy, MI
- customer service associate Troy, MI
- customer relations associate Troy, MI
- warehouse customer service representative Troy, MI
- remote customer service advisor Troy, MI